Does anyone know of a list of all of the directives that one can put
inside of RT_SiteConfig.pm? It may be that my RTFM skills are weak,
but I can not find it anywhere. Specifically, I am looking for the
’Parse HTML’ Directive that Torsten Brumm posted in the “html
transaction appears to have no content, revisited” thread. But I do
want a complete list.
Does anyone know of a list of all of the directives that one can put
inside of RT_SiteConfig.pm? It may be that my RTFM skills are weak,
but I can not find it anywhere. Specifically, I am looking for the
‘Parse HTML’ Directive that Torsten Brumm posted in the “html
transaction appears to have no content, revisited” thread. But I do
want a complete list.
I have a user set up in RT that we cannot seem to change their e-mail
address. It gives me an error saying Illegal Value.
Probably there already exists an unprivileged user in RT with that
e-mail address. Locate that user (Configuration->Users->“Find people
whose email contains ”) and change that user’s email address
to something else (junk@example.com, or whatever seems suitable). You
should then be able to change the address of the privileged user.
Leif Nixon - Systems expert
National Supercomputer Centre - Linkoping University