Hello,
We are in the process of setting up RTIR and would like to be able to link assets to items in the incident report, investigation and countermeasure queues. I added those queues to the AssetQueues in the system configure but it hasn’t worked. We are guessing it is because the IR extension seems to have it’s own directory structure.
Does anyone know if there is another config file we need to edit to get the asset box to show for those queues?
Thanks in advance.
Bob