Limit recordset returned by search on the application level

RT Users
1

Hi,

We have a big number of tickets in our RT3 (3.8.2). Sometimes, when users
run search query without filters the system freezes because it receives
more them million records from the database. Is there a way to set global
limit for search recordset like 1000 or so to avoid such situation?

Thank in advance.

Cheers,
Michael