Hi,
RT 1.0.7 is very successful here, so I was wondering:
- Is there a way to limit the number of request being displayed:
Every week, I look at the number of request closed during the week,
but the page displays everything, and it’s now getting slow
as there are a lot of requests to display for the web browser.
How do you limit the number of request to be displayed ?
- has anybody written some scripts to have statistics reports
on activity like: total number of requests resolved this week ?
"""" per owner ? “”"" per area ?
Average resolve time ?
Thanks,
Gilles-Eric DESCAMPS
Hi,
RT 1.0.7 is very successful here, so I was wondering:
- Is there a way to limit the number of request being displayed:
Every week, I look at the number of request closed during the week,
but the page displays everything, and it’s now getting slow
as there are a lot of requests to display for the web browser.
How do you limit the number of request to be displayed ?
A patch to do this will be in 1.0.8. (ETA to be determined when i return
from japan next week) RT2 already handles this.
- has anybody written some scripts to have statistics reports
on activity like: total number of requests resolved this week ?
“”“” per owner ? “”“” per area ?
Average resolve time ?
look in ftp://ftp.fsck.com/pub/rt/contrib/ there should be something there for
you.
-j;
Thanks,
–
Gilles-Eric DESCAMPS
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