LDAP Groups

RT Users
1

Hi all,

I’ve been looking into using our Windows 2008 Active Directory for user authentication and group membership.

Ideally I’d like to replicate names of groups that our users are members within RT, set up permissions and have the of then have those users be able to log into RT

I’ve looked at ExternalAuth mainly as this seemed to offer the best integration into RT, however by all accounts there is no sort of automatic group assignment.

and LDAPImport
Paul Stead
Systems Engineer, Zen Internet
T: 01706 902009

2

Apologies…

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Hi all,

I’ve been looking into using our Windows 2008 Active Directory for user authentication and group membership.

Ideally I’d like to replicate names of groups that our users are members within RT, set up permissions and have the of then have those users be able to log into RT and have the group association automatically assigned.

I’ve looked at ExternalAuth mainly as this seemed to offer the best integration into RT, however by all accounts there is no sort of automatic group assignment.

It seems that LDAPImport is suggested as a solution to this - however I feel I would require several runs and different search terms to get everyone into the groups I need,

Has anyone used LDAP in this way?

Thanks

Paul
Paul Stead
Systems Engineer, Zen Internet
T: 01706 902009

3

It seems that LDAPImport is suggested as a solution to this - however I feel I would require
several runs and different search terms to get everyone into the groups I need,

Has anyone used LDAP in this way?

LDAPImport is the solution for syncing groups.
We have many many customers using RT-Authen-ExternalAuth to
authenticate and LDAPImport to sync groups and user information.

-kevin

4

I am currently unavailable. You can reach me at +1 312-497-3444 and dbauman@me.com