Having lots of trouble getting Request Tracker (4.2) hooked up with ExternalAuth for LDAP. I have nginx (1.8.0) working with LDAP so it successfully authenticates to the login page using Active Directory, but it is not passing the username and password to the login page, so the user ends up having to login twice.
Please take a look, this is a huge headache!
Here is my nginx config and my RT_SiteConfig:
nginx config:
For more information on configuration, see:
* Official English Documentation: nginx documentation
* Official Russian Documentation: nginx: документация
user nginx;
worker_processes auto;
error_log /var/log/nginx/error.log;
pid /run/nginx.pid;
events {
worker_connections 1024;
}
http {
log_format main '$remote_addr - $remote_user [$time_local] “$request” ’
'$status $body_bytes_sent “$http_referer” ’
‘“$http_user_agent” “$http_x_forwarded_for”’;
auth_ldap_cache_enabled on;
auth_ldap_cache_expiration_time 10000;
auth_ldap_cache_size 1000;
ldap_server acmeLDAP {
url "ldap://ldapserver:389/OU=Corp,OU=Users,OU=acme,DC=corp,DC=acme,DC=net?sAMAccountName?sub?(objectClass=person)";
binddn "acme\\appaccount";
binddn_passwd "password";
group_attribute member;
group_attribute_is_dn on;
satisfy any;
require valid_user;
}
access_log /var/log/nginx/access.log main;
sendfile on;
tcp_nopush on;
tcp_nodelay on;
keepalive_timeout 65;
types_hash_max_size 2048;
include /etc/nginx/mime.types;
default_type application/octet-stream;
# Load modular configuration files from the /etc/nginx/conf.d directory.
# See http://nginx.org/en/docs/ngx_core_module.html#include
# for more information.
include /etc/nginx/conf.d/*.conf;
server {
listen 80 default_server;
listen [::]:80 default_server;
server_name _;
root /usr/share/nginx/html;
# Load configuration files for the default server block.
include /etc/nginx/default.d/*.conf;
location / {
}
location ^~ /phpmyadmin/ {
alias /usr/share/phpmyadmin/;
location ~ \.php$ {
include fastcgi_params;
fastcgi_param SCRIPT_FILENAME $request_filename;
fastcgi_pass localhost:9000;
}
index index.php;
}
error_page 404 /404.html;
location = /40x.html {
}
error_page 500 502 503 504 /50x.html;
location = /50x.html {
}
error_page 403 = @login;
location @login {
rewrite ^.* https://secure.example.com/login;
}
}
server {
listen 80;
auth_ldap “Please enter your ldap user”;
auth_ldap_servers acmeLDAP;
server_name rt.servername.acme.com;
access_log /var/log/nginx/access.log;
error_log /var/log/nginx/rt debug;
location / {
alias /opt/rt4/share/html/;
fastcgi_param QUERY_STRING $query_string;
fastcgi_param REQUEST_METHOD $request_method;
fastcgi_param CONTENT_TYPE $content_type;
fastcgi_param CONTENT_LENGTH $content_length;
fastcgi_param SCRIPT_NAME ‘’;
fastcgi_param PATH_INFO $uri;
fastcgi_param REQUEST_URI $request_uri;
fastcgi_param DOCUMENT_URI $document_uri;
fastcgi_param DOCUMENT_ROOT $document_root;
fastcgi_param SERVER_PROTOCOL $server_protocol;
fastcgi_param GATEWAY_INTERFACE CGI/1.1;
fastcgi_param SERVER_SOFTWARE nginx/$nginx_version;
fastcgi_param REMOTE_ADDR $remote_addr;
fastcgi_param REMOTE_PORT $remote_port;
fastcgi_param SERVER_ADDR $server_addr;
fastcgi_param SERVER_PORT $server_port;
fastcgi_param SERVER_NAME $server_name;
fastcgi_pass 127.0.0.1:8090;
}
location = /auth {
proxy_pass http://servername/phpmyadmin/phpTest.php;
proxy_pass_request_body off;
proxy_set_header Host $host;
proxy_set_header X-Real-IP $remote_addr;
proxy_set_header X-Origin-URI $request_uri;
proxy_set_header Content-Length ‘0’;
}
}
RT_SiteConfig.pm:
Any configuration directives you include here will override
RT’s default configuration file, RT_Config.pm
To include a directive here, just copy the equivalent statement
from RT_Config.pm and change the value. We’ve included a single
sample value below.
This file is actually a perl module, so you can include valid
perl code, as well.
The converse is also true, if this file isn’t valid perl, you’re
going to run into trouble. To check your SiteConfig file, use
this command:
perl -c /path/to/your/etc/RT_SiteConfig.pm
You must restart your webserver after making changes to this file.
You must install Plugins on your own, this is only an example
of the correct syntax to use when activating them:
Plugin( “RT::Extension::SLA” );
Plugin( “RT::Authen::ExternalAuth” );
You must install Plug/ins on your own, this is only an example, 'Request Tracker Support);
Set($WebPath , “”);
Set($WebBaseURL, “http://rt.servername.acme.com”);
Set($RestrictReferrer, ‘0’);
Set($DatabaseAdmin, ‘root’);
Set($LogoURL, ‘https://bestpractical.com/images/bpslogo.png’);
Set($WebDefaultStylesheet, ‘rudder’);
Set($LogToFile, ‘error’);
Set($SetOutgoingMailFrom, “RT_Tracker@acme.com”);
Set($SMTPFrom, “mail-out.smtp.acme.com”);
Set($ParseNewMessageForTicketCcs, 1);
Set($HomePageRefreshInterval, 120);
Set($NotifyActor,1);
Set($SendmailArguments, “-t”);
Set($MailCommand, “sendmail”);
of the correct syntax to use when activating them:
Plugin( “RT::Extension::SLA” );
Plugin( "RT::Authen::ExternalAuth" );
Set( @Plugins, qw(RT::Authen::ExternalAuth) );
Set($ExternalAuthPriority, [‘acmeLDAP’]);
Set($ExternalInfoPriority, [‘acmeLDAP’]);
Set($UserAutocreateDefaultsOnLogin, { Privileged => 1 } );
Set($AutoCreateNonExternalUsers, 1);
Set($ExternalSettings, {
‘acmeLDAP’ => {
type => ‘ldap’,
server => ‘ldapservername:389’,
‘attr_match_list’ => [
‘Name’,
‘EmailAddress’,
],
‘base’ => ‘OU=Corp,OU=Users,OU=acme,DC=corp,DC=acme,DC=net’,
‘filter’ => ‘(objectClass=person)’,
‘user’ => ‘username123’,
‘pass’ => ‘password123’,
‘attr_map’ => {
‘Name’ => ‘sAMAccountName’,
‘EmailAddress’ => ‘mail’,
‘RealName’ => ‘cn’,
‘WorkPhone’ => ‘telephoneNumber’,
‘Address1’ => ‘streetAddress’,
‘City’ => ‘l’,
‘State’ => ‘st’,
‘Zip’ => ‘postalCode’,
‘Country’ => ‘co’,
},
},
});
Set($WebRemoteuserAuth,1);
Set($WebRemoteUserContinuous,1);
Set($WebFallbackToRTLogin, undef);
Set($WebRemoteUserGecos,1);
Set($WebRemoteUserAutocreate,1);
Set( $rtname, ‘acme RT’ );
Set( $CommentAddress, ‘’ );
Set( $CorrespondAddress, ‘’ );
Set( $DatabaseHost, ‘localhost’ );
Set( $DatabaseName, ‘rt_database’ );
Set( $DatabasePassword, ‘acme123’ );
Set( $DatabasePort, ‘3306’ );
Set( $DatabaseType, ‘mysql’ );
Set( $DatabaseUser, ‘root’ );
Set( $Organization, ‘acme.com’ );
Set( $OwnerEmail, ‘owner@acme.com’ );
Set( $SendmailPath, ‘usr/lib/sendmail’ );
Set( $SendmailArguments, “-t”);
Set( $MailCommand, “sendmail”);
Set( $WebDomain, ‘rt.servername.acme.com’ );
Set( $WebPort, ‘443’ );
Set( $rtname, ‘acme RT’ );
Set(%CustomFieldGroupings,
‘RT::Ticket’ => [
‘Basics’ => [‘Trigger Code’]
]
);
Set($CanonicalizeRedirectURLs, 0);
1;