LDAP Authentication

RT Users
1

Hi All,

I guess this message is really for the RT developers. Will RT ever work
with LDAP “out of the box”? Meaning, will it look up user info from
LDAP and authenticate to LDAP.

After spending a couple of weeks so far unsuccessfully trying to get RT
to authenticate and create users from LDAP, I’ve got to think that this
is something RT should just do. Cause frankly, this is a whole lot of
work, and like I mentioned, I haven’t been able to get it to work (yet).
(Maybe it’s just me though.) It also seems that this would benefit
quite a lot of RT users.

Anyway, RT is wonderful, just wish it worked with LDAP.

Thank you for your time,
Greg

2

Greg:

Have a look at Request Tracker Wiki. I
just recently got my RT authenticating against an Active Directory server
(Bill-of-Borg’s modified LDAP).

I used the Mosemann package with the RT_SiteConfig.pm settings modified a
bit with the settings given in the Mehl documentation (to account for the
different field names between LDAP and AD).

For more instant feedback, check out the IRC site at irc.perl.org/#rt. The
folks hanging out there are terrific.

Good luck and let me know if I can help further.

Eric N. Valor
Sr. Systems Administrator
DaimlerChrysler Research & Technology North America, Inc.
eric.valor@daimlerchrysler.com
1510 Page Mill Road, Palo Alto, CA 94304
CIMS 931-00-00
650-845-2536

: This Space Intentionally Left Blank :

Greg Cornell greg@wwc.edu
Sent by: rt-users-bounces@lists.bestpractical.com
04/13/2006 03:07 PM

To
rt-users@lists.bestpractical.com
cc

Subject
[rt-users] LDAP Authentication

Hi All,

I guess this message is really for the RT developers. Will RT ever work
with LDAP “out of the box”? Meaning, will it look up user info from
LDAP and authenticate to LDAP.

After spending a couple of weeks so far unsuccessfully trying to get RT
to authenticate and create users from LDAP, I’ve got to think that this
is something RT should just do. Cause frankly, this is a whole lot of
work, and like I mentioned, I haven’t been able to get it to work (yet).
(Maybe it’s just me though.) It also seems that this would benefit
quite a lot of RT users.

Anyway, RT is wonderful, just wish it worked with LDAP.

Thank you for your time,
Greg
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

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3

Hi Eric,

eric.valor@daimlerchrysler.com wrote:

Have a look at Request Tracker Wiki. I
just recently got my RT authenticating against an Active Directory
server (Bill-of-Borg’s modified LDAP).
Yup. This is where I’ve got most of my information from. Still having
trouble getting the auto-create stuff working. I think I have it at
least trying to look up info from LDAP.

For more instant feedback, check out the IRC site at irc.perl.org/#rt.
The folks hanging out there are terrific.
Thanks, I’ll give it a try.

Greg

4

For more instant feedback, check out the IRC site at irc.perl.org/#rt. The
folks hanging out there are terrific.

I’ve been trying to join that channel for the last 2 days but it’s +k:

*** Connected to port 6667 of server irc.perl.org
*** #rt Cannot join channel (+k) (Bad channel key)

Chris Covington
IT
Plus One Health Management
75 Maiden Lane Suite 801
NY, NY 10038
646-312-6269
http://www.plusoneactive.com

5

I’m not seeing that.
Best,
Jesse
This message was sent from my Treo. Please accept my apologies for its brevity and for any typos.-----Original Message-----
From: “Covington, Chris”
I’ve been trying to join that channel for the last 2 days but it’s +k:

*** Connected to port 6667 of server irc.perl.org
*** #rt Cannot join channel (+k) (Bad channel key)

6

I’m not seeing that.

Best,
Jesse

been fine for me also, even more stable than most IRC channels…
could you have a firewall issue?

–Rod