Languages in RT

RT Users
1

Hi. I’m using RT 3.6, and I’m Portuguese.

I would like to give users the option of changing the language, default being English.

However, if I keep this line in RT_SiteConfig.pm:
@LexiconLanguages = qw(*) unless (@LexiconLanguages);
… then users that use Internet Explorer will get the default language Spanish! (why?) Firefox defaults to English.

So I changed the line to:
@LexiconLanguages = qw(en pt) unless (@LexiconLanguages);
Result: now the default is English, but Portuguese is no longer an option to choose from… (why?)

How can I set Default = English, BUT give users the power to choose? And can Non-staff users choose too?

Thanks,
Rui Meireles

2

Can anyone help me with this? Thanks.-----Original Message-----
From: Rui Vitor Figueiras Meireles
Sent: quarta-feira, 28 de Outubro de 2009 18:22
To: 'rt-users@lists.bestpractical.com’
Subject: Languages in RT

Hi. I’m using RT 3.6, and I’m Portuguese.

I would like to give users the option of changing the language, default being English.

However, if I keep this line in RT_SiteConfig.pm:
@LexiconLanguages = qw(*) unless (@LexiconLanguages);
… then users that use Internet Explorer will get the default language Spanish! (why?) Firefox defaults to English.

So I changed the line to:
@LexiconLanguages = qw(en pt) unless (@LexiconLanguages);
Result: now the default is English, but Portuguese is no longer an option to choose from… (why?)

How can I set Default = English, BUT give users the power to choose? And can Non-staff users choose too?

Thanks,
Rui Meireles

3

Can anyone help me with this? Thanks.

The default language is the browser language.

Then LexiconLanguages limits the available languages.

I’m sure it’s working on 3.8, can you upgrade to 3.8 ?

4

I don’t want to upgrade, I’ve made many changes to scrips, made plenty of configurations, and changed code to accommodate my needs, so it would be lots of work for something so simple…

Thanks anyway, users will just have to learn English! ;)Date: Mon, 2 Nov 2009 13:55:30 +0100
From: Emmanuel Lacour elacour@easter-eggs.com
Subject: Re: [rt-users] Languages in RT
To: rt-users@lists.bestpractical.com
Message-ID: 20091102125530.GC9172@easter-eggs.com
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