FAQ-o-Matic is a nice web administered FAQ system.
If you like all and sundry being able to edit your FAQ, yes indeedy.
However, if you’re after something with a bit more oomph behind it, such
as cross-linking, searches, a decent ACL system and integration with RT,
hang around until next week, when a beta version of the next RT/FM will be
For a demonstration of its current incarnation, see
( Currently the holdup on the release is the main funder being a 'tad’
busy on other software, but I should have those installation bugs
cleared by monday )
Bruce Campbell RIPE
Systems/Network Engineer NCC
www.ripe.net - PGP562C8B1B Operations/Security> On Fri, 2003-01-17 at 10:20, James L. Harrison wrote:
I was looking at the StockAnswers add-on, and don’t think that it will fit
my requirements for an end user knowledge base. I use RT as a tracking
system to support our end users, but I would like to integrate a knowledge
base/FAQ with RT.