Keyword column in search listing

RT Developers
1

I’m trying to figure out how to have a column in the search listing for the
keyword of the ticket. I’ve been trying a few variations of

{ Header => ‘Keyword’,
TicketAttribute => ‘TicketObj->KeywordsObj(QueueObj->KeywordSelects->Next->Name)’
},

or
{ Header => ‘Keyword’,
TicketAttribute => ‘TicketObj->QueueObj->KeywordSelects->Name’
},

in etc/config.pm

But I’m not having much luck.

Yea, I know that you can have more than one Keyword, but I’m putting this
in to make all my users that are coming from RT1 happy.

Thanks in advance.

-Grant Miller grant@pico.apple.com

Unix Systems Admin, Engineering Computer Services, Apple Computer.

2

…
But I’m not having much luck.

Did you stop and start httpd?

(darren)

It’s not that things are getting worse, it’s just that news
reporting is getting better.

3

…
But I’m not having much luck.

Did you stop and start httpd?

Yup, sure did.

-Grant Miller grant@pico.apple.com

Unix Systems Admin, Engineering Computer Services, Apple Computer.