Keyboard shortcut problem in 4.4.1 on non-rudder theme

Hi,

I really like the new keyboard shortcuts in RT 4.4.1. They work as expected in the default theme (rudder) for 4.4.1. The scroll up/down in the search results does not have a visual indication in either web2 or aileron theme. Is this expected behavior or a bug? Thanks for any assist.

Regards,
Ken

It appears that the key strokes are being seen and processed. Because if you hit some j/k’s to move in the list, a ‘r’ or ‘enter’ will bring up the ticket or the appropriate reply page. It seems like it needs a change in the style sheet.

Regards,
Ken

Exactly right. We’ll get that fixed up, made a ticket for it: https://issues.bestpractical.com/Ticket/Display.html?id=32748

I saw that a fix had been merged. Is there a patch for 4.4.1 and/or will it be included with the 4.4.2 release?

Regards,
Ken

Hi Ken,

The fix will be included in 4.4.2 (which is currently available as a developer release). If you want to apply the fix to your RT, here’s the patch:

https://github.com/bestpractical/rt/commit/8641712e90547fe67624aac9b983440a46917787.patch

Best,
Shawn

Hi Ken,

The fix will be included in 4.4.2 (which is currently available as a developer release). If you want to apply the fix to your RT, here’s the patch:

https://github.com/bestpractical/rt/commit/8641712e90547fe67624aac9b983440a46917787.patch

Best,
Shawn

Thank you.

Regards,
Ken