Japanese revisited

Hi RT users.

I’m still fighting with Kanji issues in RT 1.0.7.

If someone sends a message into RT with Shift-JIS character set, it works

However, if the sender uses ISO-2022-JP, everything is garbled.

Since we can’t very well control the character set our customers use when
sending messages, is there another solution?

Russ Johnson
Testlab Manager
Tripwire, Inc.