Issues with Article Permissions

RT Users
1

Hello all,

I’m having an issue when attempting to create a new article as the root
(SuperUser rights) account. It simply says “Permission denied”

I’m at a bit of a loss here. Root user has access to everything. Perhaps
there is an issue with our configuration somewhere, but unsure.

Has anyone else experienced this?

Thanks,

Matthew

2

I’m having an issue when attempting to create a new article as the
root (SuperUser rights) account. It simply says “Permission denied”

Check your error logs. Running rt-validator --check might also be a
good idea.

  • Alex