You missed a step.
Per Ruslan yesterday:
a_session
column is longtext what is WRONG and means that you HAVN’T
upgraded correctly.
Read UPGRADING.mysql, this column must be LONGBLOB.
Shannon Adams wrote:
RT 3.8.1
mysql version - 4.1.20-log
Fedora Core 4SHOW CREATE TABLE sessions; shows:
±---------±-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
| Table | Create Table |
±---------±-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
| sessions | CREATE TABLEsessions
(
id
varchar(32) NOT NULL default ‘’,
a_session
longtext,
LastUpdated
timestamp NOT NULL default CURRENT_TIMESTAMP on update CURRENT_TIMESTAMP,
PRIMARY KEY (id
)
) ENGINE=MyISAM DEFAULT CHARSET=latin1 |
±---------±-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
1 row in set (0.00 sec)SHOW CREATE TABLE Attachments; shows:
±------------±-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
| Table | Create Table |
±------------±-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
| Attachments | CREATE TABLEAttachments
(
id
int(11) NOT NULL auto_increment,
TransactionId
int(11) NOT NULL default ‘0’,
Parent
int(11) NOT NULL default ‘0’,
MessageId
varchar(160) default NULL,
Subject
varchar(255) default NULL,
Filename
varchar(255) default NULL,
ContentType
varchar(80) default NULL,
ContentEncoding
varchar(80) default NULL,
Content
longtext,
Headers
longtext,
Creator
int(11) NOT NULL default ‘0’,
Created
datetime default NULL,
PRIMARY KEY (id
),
KEYAttachments2
(TransactionId
),
KEYAttachments3
(Parent
,TransactionId
)
) ENGINE=InnoDB DEFAULT CHARSET=latin1 |
±------------±-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
1 row in set (0.19 sec)Thanks,
Shannononce again, send us results of “SHOW CREATE TABLE sessions;”
and “SHOW CREATE TABLE Attachments;”
send us results of “SHOW CREATE TABLE sessions;”
I am also having the same “Logout/Login” issues as described above. The
are no errors reported on the debug.log or the access/error logs. This
only happened after I upgraded from 3.8.0 to 3.8.1. It seems as one
changes links from Home to Simple Search or Tools, the application will
log you out at random. I have tried all the fixes suggested here with
no avail. This is happening with Firefox, IE and Safari. Any ideas?
Community help: http://wiki.bestpractical.com
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Best regards, Ruslan.
Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.comDiscover RT’s hidden secrets with RT Essentials from O’Reilly Media.
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Drew Barnes
Applications Analyst
Network Resources Department
Raymond Walters College
University of Cincinnati