I tried to create a ticket in the RT account from the postman, but it shows the error “Possible cross-site request forgery”. I did the login by using credentials from the postman. But still, I can’t create ticket using API from the postman. But the ticket searching using API is working. Can someone please help me?
Can you share the request that is failing?
Thank you for the response. Following is my request
https://rt.reflectionsinfo.com//REST/1.0/ticket/new?user=akhilsiby&content=Queue: HR Subject: enable my last week timesheet for editing Status:new Requestor:firstname.lastname@example.org
How’re you making the request?
Did you add cookies or something from your web browser to the request?
yes I added cookies with the request
Oh try removing those RT session cookies