OS info: Linux xxxx 2.4.26-1-xeon #1 SMP Mon Jul 26 11:53:48 EDT 2004 i686
GNU/Linux Installed RT3 using Debian package installer (request-tracker3
package) Old RT version: 2.0.15 New RT version: 3.0.11-3
The dump from rt2 goes fine, no errors.
Output from dumpfile-to-rt3.0 is as follows:
/* Start output */
[Wed Sep 28 17:12:53 2005] [crit]: 1
[Wed Sep 28 17:12:53 2005] [crit]: Can’t load a principal for id
[Wed Sep 28 17:13:19 2005] [crit]: What do I do with OldValue for
HASH(0x937aefc). It is a HASH at ./dumpfile-to-rt-3.0 line 348.
/* End Output */
As you can see, I got errors importing the groups and then after it imported
30 tickets. I am able to log into the web interface and see these 30
tickets as well as all of my groups. I have been searching the mailing list
archives for the error seen during the ticket import but haven’t found an
answer to the error.
Can anybody shed some light on this for me, it would be appreciated. If I
have left out any pertinent information, please let me know and I apologize