I’ve got an RT 3.4.4 setup running (mysql 4.1.11-Debian_4sarge1-log/FastCGI
2.4.2/Apache 2.0.54/Perl 5.8.4), and it was working well until a day or two
For some reason, the messages stopped being inserted into the database
When trying rt-mailgate outside of the sendmail pipe, with --debug, I get
/opt/rt3/bin/rt-mailgate --queue support --action correspond --url
500 read timeout
This is /opt/rt3/bin/rt-mailgate exiting because of an undefined server
error at /opt/rt3/bin/rt-mailgate line 147, <> line 1.
This happens with all kinds of messages, both plain-text, and mime-encoded.
It doesn’t happen consistantly, as in sometimes it doesn’t work, other times
Sometimes this message gets inserted into the database, but it returns this,
so is considered at failed delivery, so it is queued, and tried again later.
Thinking it might be due to concurrent attempts at running mailgate, I upped
apache’s max-clients, and also the ‘FastCgiServer’ -connections option, but
it still occurs.
The database is in a good state (although I wouldn’t mind pruning the
Attachments table a bit (over a GB now)), and is responsive.
I’m not really sure where I should be looking next.
Any advice would be welcomed.