On the RT at a glance page, we used to have a queue list. I understand this component was renamed, and I made that change accordingly in the config file. However, it is not longer populated with our queues.
On top of that, looking at the /Admin/Queues/ page displays no results, and the following error is produced in the logs:
DBD::mysql::st execute failed: Unknown column ‘main.SortOrder’ in ‘order clause’ at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 586.
Followed by a much longer message.
The queues do still exist, as I can search our existing tickets by their respective queues.
I did run the database upgrade script. I started the upgrade script from version 4.3.2.
If you remember properly, you helped me determine (several weeks ago) that the version my DB is running was misaligned with the RT version I was running. It is possible that I picked the wrong point to start upgrading from, though the upgrade did push all the way through successfully when I ran it.
I was indeed just missing SortOrder, and running the SQL line myself that you pasted here added it fine. Everything now appears to be working with queues.