Issue creating new tickets via email: Part 2

RT Users
1

Ok, I could have sworn I had this working last night –
but emails to the mailgate from unknown email addresses
are again failing. As before, if I manually create a
user with an email address matching where the email is
being sent from, the ticket is created as expected.

I attached the bounce in hopes someone can assist. Jesse,
the changes you had me make to Email.pm are intact and
still there:
[power:doogles] [/usr/local/rt/lib/RT/Interface] # diff Email.pm
Email.pm.orig
199,202c199,201
< require Encode;
< $Username = Encode::encode(utf8 => $Username, Encode::FB_PERLQQ()) if
defined $Username;
< $Name = Encode::encode(utf8 => $Name, Encode::FB_PERLQQ()) if defined
$Name;
<

$Username = Encode::encode(utf8 => $Username, Encode::FB_PERLQQ);
$Name = Encode::encode(utf8 => $Name, Encode::FB_PERLQQ);

I can’t think of anything I did save going to sleep last
night.

Advice welcomed. Thanks!

-jFrom: Sam Dothage [mailto:s_dothage@yahoo.com]
Sent: Sunday, June 29, 2003 10:25 AM
To: Jason Diegmueller
Subject: Fwd: Returned mail: see transcript for details

Date: Sun, 29 Jun 2003 10:22:30 -0500
From: Mail Delivery Subsystem MAILER-DAEMON@power.doogles.com
To: dothages@attbi.com
Subject: Returned mail: see transcript for details

The original message was received at Sun, 29 Jun 2003 10:22:29 -0500
from rwcrmhc53.attbi.com [204.127.198.39] (may be forged)

----- The following addresses had permanent fatal errors -----
“|/usr/local/rt/bin/rt-mailgate --queue support --action correspond
–url http://rt.evelocity.net/”
(reason: 255)
(expanded from: support@rt.evelocity.net)

----- Transcript of session follows -----
RT server error.

The RT server which handled your email did not behave as expected. It
said:

System error



<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>136: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>137: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>138: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>139: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>140: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>141: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>142: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>143: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>144: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>… 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>… 
unless(defined $enc){
require Carp;
Carp::croak("Unknown encoding
‘$name’");
}
my $octets =
$enc->encode($string,$check);
return undef if ($check &&
length($string));
return $octets;
}
code

stack: 

/usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm:140
/usr/local/rt/lib/RT/Interface/Email.pm:199
/usr/local/rt/lib/RT/Interface/Email/Auth/MailFrom.pm:121
/usr/local/rt/lib/RT/Interface/Email.pm:455
/usr/local/rt/share/html/REST/1.0/NoAuth/mail-gateway:32

raw error































panic: sv_setpvn called with negative strlen at 
/usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm line 140.


Trace begun at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Exceptions.pm 
line 128
HTML::Mason::Exceptions::rethrow_exception('panic: sv_setpvn called with

negative strlen at

/usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm line 140.^J’)
called at
/usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm line 140
Encode::encode(‘utf8’, undef, 256) called at
/usr/local/rt/lib/RT/Interface/Email.pm line
199
RT::Interface::email::CreateUser(undef, ‘dothages@attbi.com’,
‘dothages@attbi.com’,
‘MIME::Entity=HASH(0x9981740)’) called at
/usr/local/rt/lib/RT/Interface/Email/Auth/MailFrom.pm line 121
RT::Interface::email::Auth::MailFrom::GetCurrentUser(‘Message’,
‘MIME::Entity=HASH(0x9981740)’, ‘CurrentUser’, undef, ‘AuthLevel’, undef,
‘Action’,
‘correspond’, ‘Ticket’, undef, ‘Queue’, ‘RT::Queue=HASH(0x99bb1d0)’)
called at
/usr/local/rt/lib/RT/Interface/Email.pm line 455
RT::Interface::email::Gateway(‘SessionType’, ‘REST’, ‘action’,
‘correspond’, ‘queue’,
‘support’, ‘message’, ‘From dothages@attbi.com Sun Jun 29 10:22:29
2003^JReceived: from
rwcrmhc13.attbi.com (rwcrmhc53.attbi.com [204.127.198.39] (may be
forged))^J^Iby
power.doogles.com (8.12.8/8.12.8) with ESMTP id h5TFMTgQ017664^J^Ifor
&lt;support@rt.evelocity.net&gt;; Sun, 29 Jun 2003 10:22:29
-0500^JMessage-Id:
&lt;200306291522.h5TFMTgQ017664@power.doogles.com&gt;^JReceived:
from rwcrwbc07
(unknown[204.127.197.117](misconfigured sender))^J by attbi.com
(rwcrmhc13) with
SMTP^J id &lt;2003062915221301500qitr8e&gt;; Sun, 29 Jun
2003 15:22:13
+0000^JReceived: from [12.247.227.58] by rwcrwbc07;^J^ISun, 29 Jun
+2003 15:22:13
+0000^JFrom: dothages@attbi.com^JTo: support@rt.evelocity.net^JSubject:
test^JDate: Sun, 29
Jun 2003 15:22:13 +0000^JX-Mailer: AT&amp;T Message Center Version
1 (Jun 18
2003)^JX-Authenticated-Sender: ZG90aGFnZXNAYXR0YmkuY29t^J!
^J^J’) called at /usr/local/rt/share/html/REST/1.0/NoAuth/mail-gateway
line 32
HTML::Mason::Commands::ANON(‘SessionType’, ‘REST’, ‘action’,
‘correspond’, ‘queue’,
‘support’, ‘message’, ‘From dothages@attbi.com Sun Jun 29 10:22:29
2003^JReceived: from
rwcrmhc13.attbi.com (rwcrmhc53.attbi.com [204.127.198.39] (may be
forged))^J^Iby
power.doogles.com (8.12.8/8.12.8) with ESMTP id h5TFMTgQ017664^J^Ifor
&lt;support@rt.evelocity.net&gt;; Sun, 29 Jun 2003 10:22:29
-0500^JMessage-Id:
&lt;200306291522.h5TFMTgQ017664@power.doogles.com&gt;^JReceived:
from rwcrwbc07
(unknown[204.127.197.117](misconfigured sender))^J by attbi.com
(rwcrmhc13) with
SMTP^J id &lt;2003062915221301500qitr8e&gt;; Sun, 29 Jun
2003 15:22:13
+0000^JReceived: from [12.247.227.58] by rwcrwbc07;^J^ISun, 29 Jun
+2003 15:22:13
+0000^JFrom: dothages@attbi.com^JTo: support@rt.evelocity.net^JSubject:
test^JDate: Sun, 29
Jun 2003 15:22:13 +0000^JX-Mailer: AT&amp;T Message Center Version
1 (Jun 18
2003)^JX-Authenticated-Sender: ZG90aGFnZXNAYXR0YmkuY29t!
^J^J^J’) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm
line 134

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x94afa4
0)’,

‘SessionType’, ‘REST’, ‘action’, ‘correspond’, ‘queue’, ‘support’,
‘message’, ‘From
dothages@attbi.com Sun Jun 29 10:22:29 2003^JReceived: from
rwcrmhc13.attbi.com
(rwcrmhc53.attbi.com [204.127.198.39] (may be forged))^J^Iby
power.doogles.com
(8.12.8/8.12.8) with ESMTP id h5TFMTgQ017664^J^Ifor
&lt;support@rt.evelocity.net&gt;; Sun, 29 Jun 2003 10:22:29
-0500^JMessage-Id:
&lt;200306291522.h5TFMTgQ017664@power.doogles.com&gt;^JReceived:
from rwcrwbc07
(unknown[204.127.197.117](misconfigured sender))^J by attbi.com
(rwcrmhc13) with
SMTP^J id &lt;2003062915221301500qitr8e&gt;; Sun, 29 Jun
2003 15:22:13
+0000^JReceived: from [12.247.227.58] by rwcrwbc07;^J^ISun, 29 Jun
+2003 15:22:13
+0000^JFrom: dothages@attbi.com^JTo: support@rt.evelocity.net^JSubject:
test^JDate: Sun, 29
Jun 2003 15:22:13 +0000^JX-Mailer: AT&amp;T Message Center Version
1 (Jun 18 2003)^!
JX-Authenticated-Sender: ZG90aGFnZXNAYXR0YmkuY29t^J^J^J’) called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1051
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x94afa40)’,
‘SessionType’, ‘REST’,
‘action’, ‘correspond’, ‘queue’, ‘support’, ‘message’, ‘From
dothages@attbi.com Sun Jun 29
10:22:29 2003^JReceived: from rwcrmhc13.attbi.com (rwcrmhc53.attbi.com
[204.127.198.39] (may
be forged))^J^Iby power.doogles.com (8.12.8/8.12.8) with ESMTP id
h5TFMTgQ017664^J^Ifor
&lt;support@rt.evelocity.net&gt;; Sun, 29 Jun 2003 10:22:29
-0500^JMessage-Id:
&lt;200306291522.h5TFMTgQ017664@power.doogles.com&gt;^JReceived:
from rwcrwbc07
(unknown[204.127.197.117](misconfigured sender))^J by attbi.com
(rwcrmhc13) with
SMTP^J id &lt;2003062915221301500qitr8e&gt;; Sun, 29 Jun
2003 15:22:13
+0000^JReceived: from [12.247.227.58] by rwcrwbc07;^J^ISun, 29 Jun
+2003 15:22:13
+0000^JFrom: dothages@attbi.com^JTo: support@rt.evelocity.net^JSubject:
test^JDate: Sun, 29
Jun 2003 15:22:13 +0000^JX-Mailer: AT&amp;T Message Center Version
1 (Jun 18 2003)^JX-Authenticated-!
Sender: ZG90aGFnZXNAYXR0YmkuY29t^J^J^J’) called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1050
HTML::Mason::Request::comp(undef, undef, undef, ‘SessionType’, ‘REST’,
‘action’, ‘correspond’, ‘queue’, ‘support’, ‘message’, ‘From
dothages@attbi.com Sun Jun 29 10:22:29
2003^JReceived: from rwcrmhc13.attbi.com (rwcrmhc53.attbi.com
[204.127.198.39] (may be
forged))^J^Iby power.doogles.com (8.12.8/8.12.8) with ESMTP id
h5TFMTgQ017664^J^Ifor
&lt;support@rt.evelocity.net&gt;; Sun, 29 Jun 2003 10:22:29
-0500^JMessage-Id:
&lt;200306291522.h5TFMTgQ017664@power.doogles.com&gt;^JReceived:
from rwcrwbc07
(unknown[204.127.197.117](misconfigured sender))^J by attbi.com
(rwcrmhc13) with
SMTP^J id &lt;2003062915221301500qitr8e&gt;; Sun, 29 Jun
2003 15:22:13
+0000^JReceived: from [12.247.227.58] by rwcrwbc07;^J^ISun, 29 Jun
+2003 15:22:13
+0000^JFrom: dothages@attbi.com^JTo: support@rt.evelocity.net^JSubject:
test^JDate: Sun, 29
Jun 2003 15:22:13 +0000^JX-Mailer: AT&amp;T Message Center Version
1 (Jun 18
2003)^JX-Authenticated-Sender: ZG90aGFn!
ZXNAYXR0YmkuY29t^J^J^J’) called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line
331
eval {…}(undef, undef, undef, ‘SessionType’, ‘REST’, ‘action’,
‘correspond’, ‘queue’,
‘support’, ‘message’, ‘From dothages@attbi.com Sun Jun 29 10:22:29
2003^JReceived: from
rwcrmhc13.attbi.com (rwcrmhc53.attbi.com [204.127.198.39] (may be
forged))^J^Iby
power.doogles.com (8.12.8/8.12.8) with ESMTP id h5TFMTgQ017664^J^Ifor
&lt;support@rt.evelocity.net&gt;; Sun, 29 Jun 2003 10:22:29
-0500^JMessage-Id:
&lt;200306291522.h5TFMTgQ017664@power.doogles.com&gt;^JReceived:
from rwcrwbc07
(unknown[204.127.197.117](misconfigured sender))^J by attbi.com
(rwcrmhc13) with
SMTP^J id &lt;2003062915221301500qitr8e&gt;; Sun, 29 Jun
2003 15:22:13
+0000^JReceived: from [12.247.227.58] by rwcrwbc07;^J^ISun, 29 Jun
+2003 15:22:13
+0000^JFrom: dothages@attbi.com^JTo: support@rt.evelocity.net^JSubject:
test^JDate: Sun, 29
Jun 2003 15:22:13 +0000^JX-Mailer: AT&amp;T Message Center Version
1 (Jun 18
2003)^JX-Authenticated-Sender: ZG90aGFnZXNAYXR0YmkuY29t!
^J^J^J’) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
line 331
eval {…}(undef, undef, undef, ‘SessionType’, ‘REST’, ‘action’,
‘correspond’, ‘queue’,
‘support’, ‘message’, ‘From dothages@attbi.com Sun Jun 29 10:22:29
2003^JReceived: from
rwcrmhc13.attbi.com (rwcrmhc53.attbi.com [204.127.198.39] (may be
forged))^J^Iby
power.doogles.com (8.12.8/8.12.8) with ESMTP id h5TFMTgQ017664^J^Ifor
&lt;support@rt.evelocity.net&gt;; Sun, 29 Jun 2003 10:22:29
-0500^JMessage-Id:
&lt;200306291522.h5TFMTgQ017664@power.doogles.com&gt;^JReceived:
from rwcrwbc07
(unknown[204.127.197.117](misconfigured sender))^J by attbi.com
(rwcrmhc13) with
SMTP^J id &lt;2003062915221301500qitr8e&gt;; Sun, 29 Jun
2003 15:22:13
+0000^JReceived: from [12.247.227.58] by rwcrwbc07;^J^ISun, 29 Jun
+2003 15:22:13
+0000^JFrom: dothages@attbi.com^JTo: support@rt.evelocity.net^JSubject:
test^JDate: Sun, 29
Jun 2003 15:22:13 +0000^JX-Mailer: AT&amp;T Message Center Version
1 (Jun 18
2003)^JX-Authenticated-Sender: ZG90aGFnZXNAYXR0YmkuY29t!
^J^J^J’) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
line 290

HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x99767
80)’) called at

/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134
eval {…}(‘HTML::Mason::Request::ApacheHandler=HASH(0x9976780)’) called
at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134

HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandl
er=HASH(0x9976780)’)

called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm
line 792

HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(
0x92c2688)’,

‘Apache=SCALAR(0x994d6a4)’) called at /usr/local/rt/bin/webmux.pl line 118
RT::Mason::handler(‘Apache=SCALAR(0x994d6a4)’) called at /dev/null line 0
eval {…}(‘Apache=SCALAR(0x994d6a4)’) called at /dev/null line 0

554 5.3.0 unknown mailer error 255

ATTACHMENT part 2 message/delivery-status

ATTACHMENT part 3 message/rfc822
From: dothages@attbi.com
To: support@rt.evelocity.net
Subject: test
Date: Sun, 29 Jun 2003 15:22:13 +0000

Do you Yahoo!?
SBC Yahoo! DSL - Now only $29.95 per month!

2

I’m embarrassed to say, but I think this resolved itself.
The only thing I had done is bounce httpd (Apache 1.3.27
using mod_perl 1.2.27).

I am not extremely familiar with mod_perl (built it
solely to test out RT) – do I need to bounce httpd
after making changes to RT files?

-jFrom: Jason Diegmueller
Sent: Sunday, June 29, 2003 10:45 AM
To: ‘rt-users@lists.fsck.com’
Subject: [rt-users] Issue creating new tickets via email: Part 2

Ok, I could have sworn I had this working last night –
but emails to the mailgate from unknown email addresses
are again failing. As before, if I manually create a
user with an email address matching where the email is
being sent from, the ticket is created as expected.

I attached the bounce in hopes someone can assist. Jesse,
the changes you had me make to Email.pm are intact and
still there:
[power:doogles] [/usr/local/rt/lib/RT/Interface] # diff Email.pm
Email.pm.orig
199,202c199,201
< require Encode;
< $Username = Encode::encode(utf8 => $Username, Encode::FB_PERLQQ()) if
defined $Username;
< $Name = Encode::encode(utf8 => $Name, Encode::FB_PERLQQ()) if defined
$Name;
<

$Username = Encode::encode(utf8 => $Username, Encode::FB_PERLQQ);
$Name = Encode::encode(utf8 => $Name, Encode::FB_PERLQQ);

I can’t think of anything I did save going to sleep last
night.

Advice welcomed. Thanks!

-j

From: Sam Dothage [mailto:s_dothage@yahoo.com]
Sent: Sunday, June 29, 2003 10:25 AM
To: Jason Diegmueller
Subject: Fwd: Returned mail: see transcript for details

Date: Sun, 29 Jun 2003 10:22:30 -0500
From: Mail Delivery Subsystem MAILER-DAEMON@power.doogles.com
To: dothages@attbi.com
Subject: Returned mail: see transcript for details

The original message was received at Sun, 29 Jun 2003 10:22:29 -0500
from rwcrmhc53.attbi.com [204.127.198.39] (may be forged)

----- The following addresses had permanent fatal errors -----
“|/usr/local/rt/bin/rt-mailgate --queue support --action correspond
–url http://rt.evelocity.net/”
(reason: 255)
(expanded from: support@rt.evelocity.net)

----- Transcript of session follows -----
RT server error.

The RT server which handled your email did not behave as expected. It
said:

System error



<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>136: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>137: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>138: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>139: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>140: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>141: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>142: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>143: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>144: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>… 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>… 
unless(defined $enc){
require Carp;
Carp::croak("Unknown encoding
‘$name’");
}
my $octets =
$enc->encode($string,$check);
return undef if ($check &&
length($string));
return $octets;
}
code

stack: 

/usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm:140
/usr/local/rt/lib/RT/Interface/Email.pm:199
/usr/local/rt/lib/RT/Interface/Email/Auth/MailFrom.pm:121
/usr/local/rt/lib/RT/Interface/Email.pm:455
/usr/local/rt/share/html/REST/1.0/NoAuth/mail-gateway:32

raw error































panic: sv_setpvn called with negative strlen at
/usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm line 140.


Trace begun at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Exceptions.pm
line 128
HTML::Mason::Exceptions::rethrow_exception('panic: sv_setpvn called with

negative strlen at

/usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm line 140.^J’)
called at
/usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm line 140
Encode::encode(‘utf8’, undef, 256) called at
/usr/local/rt/lib/RT/Interface/Email.pm line
199
RT::Interface::email::CreateUser(undef, ‘dothages@attbi.com’,
‘dothages@attbi.com’,
‘MIME::Entity=HASH(0x9981740)’) called at
/usr/local/rt/lib/RT/Interface/Email/Auth/MailFrom.pm line 121
RT::Interface::email::Auth::MailFrom::GetCurrentUser(‘Message’,
‘MIME::Entity=HASH(0x9981740)’, ‘CurrentUser’, undef, ‘AuthLevel’,
undef,
‘Action’,
‘correspond’, ‘Ticket’, undef, ‘Queue’, ‘RT::Queue=HASH(0x99bb1d0)’)
called at
/usr/local/rt/lib/RT/Interface/Email.pm line 455
RT::Interface::email::Gateway(‘SessionType’, ‘REST’, ‘action’,
‘correspond’, ‘queue’,
‘support’, ‘message’, ‘From dothages@attbi.com Sun Jun 29 10:22:29
2003^JReceived: from
rwcrmhc13.attbi.com (rwcrmhc53.attbi.com [204.127.198.39] (may be
forged))^J^Iby
power.doogles.com (8.12.8/8.12.8) with ESMTP id h5TFMTgQ017664^J^Ifor
&lt;support@rt.evelocity.net&gt;; Sun, 29 Jun 2003 10:22:29
-0500^JMessage-Id:
&lt;200306291522.h5TFMTgQ017664@power.doogles.com&gt;^JReceive
d:
from rwcrwbc07
(unknown[204.127.197.117](misconfigured sender))^J by attbi.com
(rwcrmhc13) with
SMTP^J id &lt;2003062915221301500qitr8e&gt;; Sun, 29 Jun
2003 15:22:13
+0000^JReceived: from [12.247.227.58] by rwcrwbc07;^J^ISun, 29 Jun
+2003 15:22:13
+0000^JFrom: dothages@attbi.com^JTo: support@rt.evelocity.net^JSubject:
test^JDate: Sun, 29
Jun 2003 15:22:13 +0000^JX-Mailer: AT&amp;T Message Center Version
1 (Jun 18
2003)^JX-Authenticated-Sender: ZG90aGFnZXNAYXR0YmkuY29t^J!
^J^J’) called at /usr/local/rt/share/html/REST/1.0/NoAuth/mail-gateway
line 32
HTML::Mason::Commands::ANON(‘SessionType’, ‘REST’, ‘action’,
‘correspond’, ‘queue’,
‘support’, ‘message’, ‘From dothages@attbi.com Sun Jun 29 10:22:29
2003^JReceived: from
rwcrmhc13.attbi.com (rwcrmhc53.attbi.com [204.127.198.39] (may be
forged))^J^Iby
power.doogles.com (8.12.8/8.12.8) with ESMTP id h5TFMTgQ017664^J^Ifor
&lt;support@rt.evelocity.net&gt;; Sun, 29 Jun 2003 10:22:29
-0500^JMessage-Id:
&lt;200306291522.h5TFMTgQ017664@power.doogles.com&gt;^JReceive
d:
from rwcrwbc07
(unknown[204.127.197.117](misconfigured sender))^J by attbi.com
(rwcrmhc13) with
SMTP^J id &lt;2003062915221301500qitr8e&gt;; Sun, 29 Jun
2003 15:22:13
+0000^JReceived: from [12.247.227.58] by rwcrwbc07;^J^ISun, 29 Jun
+2003 15:22:13
+0000^JFrom: dothages@attbi.com^JTo: support@rt.evelocity.net^JSubject:
test^JDate: Sun, 29
Jun 2003 15:22:13 +0000^JX-Mailer: AT&amp;T Message Center Version
1 (Jun 18
2003)^JX-Authenticated-Sender: ZG90aGFnZXNAYXR0YmkuY29t!
^J^J^J’) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm
line 134

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x94afa4
0)’,

‘SessionType’, ‘REST’, ‘action’, ‘correspond’, ‘queue’, ‘support’,
‘message’, ‘From
dothages@attbi.com Sun Jun 29 10:22:29 2003^JReceived: from
rwcrmhc13.attbi.com
(rwcrmhc53.attbi.com [204.127.198.39] (may be forged))^J^Iby
power.doogles.com
(8.12.8/8.12.8) with ESMTP id h5TFMTgQ017664^J^Ifor
&lt;support@rt.evelocity.net&gt;; Sun, 29 Jun 2003 10:22:29
-0500^JMessage-Id:
&lt;200306291522.h5TFMTgQ017664@power.doogles.com&gt;^JReceive
d:
from rwcrwbc07
(unknown[204.127.197.117](misconfigured sender))^J by attbi.com
(rwcrmhc13) with
SMTP^J id &lt;2003062915221301500qitr8e&gt;; Sun, 29 Jun
2003 15:22:13
+0000^JReceived: from [12.247.227.58] by rwcrwbc07;^J^ISun, 29 Jun
+2003 15:22:13
+0000^JFrom: dothages@attbi.com^JTo: support@rt.evelocity.net^JSubject:
test^JDate: Sun, 29
Jun 2003 15:22:13 +0000^JX-Mailer: AT&amp;T Message Center Version
1 (Jun 18 2003)^!
JX-Authenticated-Sender: ZG90aGFnZXNAYXR0YmkuY29t^J^J^J’) called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1051
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x94afa40)’,
‘SessionType’, ‘REST’,
‘action’, ‘correspond’, ‘queue’, ‘support’, ‘message’, ‘From
dothages@attbi.com Sun Jun 29
10:22:29 2003^JReceived: from rwcrmhc13.attbi.com (rwcrmhc53.attbi.com
[204.127.198.39] (may
be forged))^J^Iby power.doogles.com (8.12.8/8.12.8) with ESMTP id
h5TFMTgQ017664^J^Ifor
&lt;support@rt.evelocity.net&gt;; Sun, 29 Jun 2003 10:22:29
-0500^JMessage-Id:
&lt;200306291522.h5TFMTgQ017664@power.doogles.com&gt;^JReceive
d:
from rwcrwbc07
(unknown[204.127.197.117](misconfigured sender))^J by attbi.com
(rwcrmhc13) with
SMTP^J id &lt;2003062915221301500qitr8e&gt;; Sun, 29 Jun
2003 15:22:13
+0000^JReceived: from [12.247.227.58] by rwcrwbc07;^J^ISun, 29 Jun
+2003 15:22:13
+0000^JFrom: dothages@attbi.com^JTo: support@rt.evelocity.net^JSubject:
test^JDate: Sun, 29
Jun 2003 15:22:13 +0000^JX-Mailer: AT&amp;T Message Center Version
1 (Jun 18 2003)^JX-Authenticated-!
Sender: ZG90aGFnZXNAYXR0YmkuY29t^J^J^J’) called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1050
HTML::Mason::Request::comp(undef, undef, undef, ‘SessionType’, ‘REST’,
‘action’, ‘correspond’, ‘queue’, ‘support’, ‘message’, ‘From
dothages@attbi.com Sun Jun 29 10:22:29
2003^JReceived: from rwcrmhc13.attbi.com (rwcrmhc53.attbi.com
[204.127.198.39] (may be
forged))^J^Iby power.doogles.com (8.12.8/8.12.8) with ESMTP id
h5TFMTgQ017664^J^Ifor
&lt;support@rt.evelocity.net&gt;; Sun, 29 Jun 2003 10:22:29
-0500^JMessage-Id:
&lt;200306291522.h5TFMTgQ017664@power.doogles.com&gt;^JReceive
d:
from rwcrwbc07
(unknown[204.127.197.117](misconfigured sender))^J by attbi.com
(rwcrmhc13) with
SMTP^J id &lt;2003062915221301500qitr8e&gt;; Sun, 29 Jun
2003 15:22:13
+0000^JReceived: from [12.247.227.58] by rwcrwbc07;^J^ISun, 29 Jun
+2003 15:22:13
+0000^JFrom: dothages@attbi.com^JTo: support@rt.evelocity.net^JSubject:
test^JDate: Sun, 29
Jun 2003 15:22:13 +0000^JX-Mailer: AT&amp;T Message Center Version
1 (Jun 18
2003)^JX-Authenticated-Sender: ZG90aGFn!
ZXNAYXR0YmkuY29t^J^J^J’) called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line
331
eval {…}(undef, undef, undef, ‘SessionType’, ‘REST’, ‘action’,
‘correspond’, ‘queue’,
‘support’, ‘message’, ‘From dothages@attbi.com Sun Jun 29 10:22:29
2003^JReceived: from
rwcrmhc13.attbi.com (rwcrmhc53.attbi.com [204.127.198.39] (may be
forged))^J^Iby
power.doogles.com (8.12.8/8.12.8) with ESMTP id h5TFMTgQ017664^J^Ifor
&lt;support@rt.evelocity.net&gt;; Sun, 29 Jun 2003 10:22:29
-0500^JMessage-Id:
&lt;200306291522.h5TFMTgQ017664@power.doogles.com&gt;^JReceive
d:
from rwcrwbc07
(unknown[204.127.197.117](misconfigured sender))^J by attbi.com
(rwcrmhc13) with
SMTP^J id &lt;2003062915221301500qitr8e&gt;; Sun, 29 Jun
2003 15:22:13
+0000^JReceived: from [12.247.227.58] by rwcrwbc07;^J^ISun, 29 Jun
+2003 15:22:13
+0000^JFrom: dothages@attbi.com^JTo: support@rt.evelocity.net^JSubject:
test^JDate: Sun, 29
Jun 2003 15:22:13 +0000^JX-Mailer: AT&amp;T Message Center Version
1 (Jun 18
2003)^JX-Authenticated-Sender: ZG90aGFnZXNAYXR0YmkuY29t!
^J^J^J’) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
line 331
eval {…}(undef, undef, undef, ‘SessionType’, ‘REST’, ‘action’,
‘correspond’, ‘queue’,
‘support’, ‘message’, ‘From dothages@attbi.com Sun Jun 29 10:22:29
2003^JReceived: from
rwcrmhc13.attbi.com (rwcrmhc53.attbi.com [204.127.198.39] (may be
forged))^J^Iby
power.doogles.com (8.12.8/8.12.8) with ESMTP id h5TFMTgQ017664^J^Ifor
&lt;support@rt.evelocity.net&gt;; Sun, 29 Jun 2003 10:22:29
-0500^JMessage-Id:
&lt;200306291522.h5TFMTgQ017664@power.doogles.com&gt;^JReceive
d:
from rwcrwbc07
(unknown[204.127.197.117](misconfigured sender))^J by attbi.com
(rwcrmhc13) with
SMTP^J id &lt;2003062915221301500qitr8e&gt;; Sun, 29 Jun
2003 15:22:13
+0000^JReceived: from [12.247.227.58] by rwcrwbc07;^J^ISun, 29 Jun
+2003 15:22:13
+0000^JFrom: dothages@attbi.com^JTo: support@rt.evelocity.net^JSubject:
test^JDate: Sun, 29
Jun 2003 15:22:13 +0000^JX-Mailer: AT&amp;T Message Center Version
1 (Jun 18
2003)^JX-Authenticated-Sender: ZG90aGFnZXNAYXR0YmkuY29t!
^J^J^J’) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
line 290

HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x99767
80)’) called at

/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134
eval {…}(‘HTML::Mason::Request::ApacheHandler=HASH(0x9976780)’)
called
at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134

HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandl
er=HASH(0x9976780)’)

called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm
line 792

HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(
0x92c2688)’,

‘Apache=SCALAR(0x994d6a4)’) called at /usr/local/rt/bin/webmux.pl line
118
RT::Mason::handler(‘Apache=SCALAR(0x994d6a4)’) called at /dev/null line 0
eval {…}(‘Apache=SCALAR(0x994d6a4)’) called at /dev/null line 0

554 5.3.0 unknown mailer error 255

ATTACHMENT part 2 message/delivery-status

ATTACHMENT part 3 message/rfc822
From: dothages@attbi.com
To: support@rt.evelocity.net
Subject: test
Date: Sun, 29 Jun 2003 15:22:13 +0000

Do you Yahoo!?
SBC Yahoo! DSL - Now only $29.95 per month! http://sbc.yahoo.com
rt-users mailing list
rt-users@lists.fsck.com http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

3

I’m embarrassed to say, but I think this resolved itself.
The only thing I had done is bounce httpd (Apache 1.3.27
using mod_perl 1.2.27).

I am not extremely familiar with mod_perl (built it
solely to test out RT) – do I need to bounce httpd
after making changes to RT files?
yes.

-j

-----Original Message-----
From: Jason Diegmueller
Sent: Sunday, June 29, 2003 10:45 AM
To: ‘rt-users@lists.fsck.com’
Subject: [rt-users] Issue creating new tickets via email: Part 2

Ok, I could have sworn I had this working last night –
but emails to the mailgate from unknown email addresses
are again failing. As before, if I manually create a
user with an email address matching where the email is
being sent from, the ticket is created as expected.

I attached the bounce in hopes someone can assist. Jesse,
the changes you had me make to Email.pm are intact and
still there:
[power:doogles] [/usr/local/rt/lib/RT/Interface] # diff Email.pm
Email.pm.orig
199,202c199,201
< require Encode;
< $Username = Encode::encode(utf8 => $Username, Encode::FB_PERLQQ())
if defined $Username;
< $Name = Encode::encode(utf8 => $Name, Encode::FB_PERLQQ()) if
defined $Name;
<

$Username = Encode::encode(utf8 => $Username, Encode::FB_PERLQQ);
$Name = Encode::encode(utf8 => $Name, Encode::FB_PERLQQ);

I can’t think of anything I did save going to sleep last
night.

Advice welcomed. Thanks!

-j

-----Original Message-----
From: Sam Dothage [mailto:s_dothage@yahoo.com]
Sent: Sunday, June 29, 2003 10:25 AM
To: Jason Diegmueller
Subject: Fwd: Returned mail: see transcript for details

Date: Sun, 29 Jun 2003 10:22:30 -0500
From: Mail Delivery Subsystem MAILER-DAEMON@power.doogles.com
To: dothages@attbi.com
Subject: Returned mail: see transcript for details

The original message was received at Sun, 29 Jun 2003 10:22:29 -0500
from rwcrmhc53.attbi.com [204.127.198.39] (may be forged)

----- The following addresses had permanent fatal errors -----
“|/usr/local/rt/bin/rt-mailgate --queue support --action correspond
–url http://rt.evelocity.net/”
(reason: 255)
(expanded from: support@rt.evelocity.net)

----- Transcript of session follows -----
RT server error.

The RT server which handled your email did not behave as expected. It
said:

System error



<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>136: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>137: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>138: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>139: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>140: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>141: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>142: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>143: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>144: 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>… 


<tr>
 <td nowrap="nowrap" align="left" valign="top"><font

face=“Verdana, Arial, Helvetica, sans-serif”
size=“-2”>… 
unless(defined $enc){
require Carp;
Carp::croak("Unknown encoding
‘$name’");
}
my $octets =
$enc->encode($string,$check);
return undef if ($check &&
length($string));
return $octets;
}
code

stack: 

/usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm:140
/usr/local/rt/lib/RT/Interface/Email.pm:199
/usr/local/rt/lib/RT/Interface/Email/Auth/MailFrom.pm:121
/usr/local/rt/lib/RT/Interface/Email.pm:455
/usr/local/rt/share/html/REST/1.0/NoAuth/mail-gateway:32

raw error































panic: sv_setpvn called with negative strlen at
/usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm line 140.


Trace begun at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Exceptions.pm
line 128
HTML::Mason::Exceptions::rethrow_exception('panic: sv_setpvn called with

negative strlen at

/usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm line 140.^J’)
called at
/usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm line 140
Encode::encode(‘utf8’, undef, 256) called at
/usr/local/rt/lib/RT/Interface/Email.pm line
199
RT::Interface::email::CreateUser(undef, ‘dothages@attbi.com’,
‘dothages@attbi.com’,
‘MIME::Entity=HASH(0x9981740)’) called at
/usr/local/rt/lib/RT/Interface/Email/Auth/MailFrom.pm line 121
RT::Interface::email::Auth::MailFrom::GetCurrentUser(‘Message’,
‘MIME::Entity=HASH(0x9981740)’, ‘CurrentUser’, undef, ‘AuthLevel’,
undef,
‘Action’,
‘correspond’, ‘Ticket’, undef, ‘Queue’, ‘RT::Queue=HASH(0x99bb1d0)’)
called at
/usr/local/rt/lib/RT/Interface/Email.pm line 455
RT::Interface::email::Gateway(‘SessionType’, ‘REST’, ‘action’,
‘correspond’, ‘queue’,
‘support’, ‘message’, ‘From dothages@attbi.com Sun Jun 29 10:22:29
2003^JReceived: from
rwcrmhc13.attbi.com (rwcrmhc53.attbi.com [204.127.198.39] (may be
forged))^J^Iby
power.doogles.com (8.12.8/8.12.8) with ESMTP id h5TFMTgQ017664^J^Ifor
&lt;support@rt.evelocity.net&gt;; Sun, 29 Jun 2003 10:22:29
-0500^JMessage-Id:
&lt;200306291522.h5TFMTgQ017664@power.doogles.com&gt;^JReceive
d:
from rwcrwbc07
(unknown[204.127.197.117](misconfigured sender))^J by attbi.com
(rwcrmhc13) with
SMTP^J id &lt;2003062915221301500qitr8e&gt;; Sun, 29 Jun
2003 15:22:13
+0000^JReceived: from [12.247.227.58] by rwcrwbc07;^J^ISun, 29 Jun
+2003 15:22:13
+0000^JFrom: dothages@attbi.com^JTo: support@rt.evelocity.net^JSubject:
test^JDate: Sun, 29
Jun 2003 15:22:13 +0000^JX-Mailer: AT&amp;T Message Center Version
1 (Jun 18
2003)^JX-Authenticated-Sender: ZG90aGFnZXNAYXR0YmkuY29t^J!
^J^J’) called at /usr/local/rt/share/html/REST/1.0/NoAuth/mail-gateway
line 32
HTML::Mason::Commands::ANON(‘SessionType’, ‘REST’, ‘action’,
‘correspond’, ‘queue’,
‘support’, ‘message’, ‘From dothages@attbi.com Sun Jun 29 10:22:29
2003^JReceived: from
rwcrmhc13.attbi.com (rwcrmhc53.attbi.com [204.127.198.39] (may be
forged))^J^Iby
power.doogles.com (8.12.8/8.12.8) with ESMTP id h5TFMTgQ017664^J^Ifor
&lt;support@rt.evelocity.net&gt;; Sun, 29 Jun 2003 10:22:29
-0500^JMessage-Id:
&lt;200306291522.h5TFMTgQ017664@power.doogles.com&gt;^JReceive
d:
from rwcrwbc07
(unknown[204.127.197.117](misconfigured sender))^J by attbi.com
(rwcrmhc13) with
SMTP^J id &lt;2003062915221301500qitr8e&gt;; Sun, 29 Jun
2003 15:22:13
+0000^JReceived: from [12.247.227.58] by rwcrwbc07;^J^ISun, 29 Jun
+2003 15:22:13
+0000^JFrom: dothages@attbi.com^JTo: support@rt.evelocity.net^JSubject:
test^JDate: Sun, 29
Jun 2003 15:22:13 +0000^JX-Mailer: AT&amp;T Message Center Version
1 (Jun 18
2003)^JX-Authenticated-Sender: ZG90aGFnZXNAYXR0YmkuY29t!
^J^J^J’) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm
line 134

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x94a
fa4 0)’,

‘SessionType’, ‘REST’, ‘action’, ‘correspond’, ‘queue’, ‘support’,
‘message’, ‘From
dothages@attbi.com Sun Jun 29 10:22:29 2003^JReceived: from
rwcrmhc13.attbi.com
(rwcrmhc53.attbi.com [204.127.198.39] (may be forged))^J^Iby
power.doogles.com
(8.12.8/8.12.8) with ESMTP id h5TFMTgQ017664^J^Ifor
&lt;support@rt.evelocity.net&gt;; Sun, 29 Jun 2003 10:22:29
-0500^JMessage-Id:
&lt;200306291522.h5TFMTgQ017664@power.doogles.com&gt;^JReceive
d:
from rwcrwbc07
(unknown[204.127.197.117](misconfigured sender))^J by attbi.com
(rwcrmhc13) with
SMTP^J id &lt;2003062915221301500qitr8e&gt;; Sun, 29 Jun
2003 15:22:13
+0000^JReceived: from [12.247.227.58] by rwcrwbc07;^J^ISun, 29 Jun
+2003 15:22:13
+0000^JFrom: dothages@attbi.com^JTo: support@rt.evelocity.net^JSubject:
test^JDate: Sun, 29
Jun 2003 15:22:13 +0000^JX-Mailer: AT&amp;T Message Center Version
1 (Jun 18 2003)^!
JX-Authenticated-Sender: ZG90aGFnZXNAYXR0YmkuY29t^J^J^J’) called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1051
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x94afa40)’,
‘SessionType’, ‘REST’,
‘action’, ‘correspond’, ‘queue’, ‘support’, ‘message’, ‘From
dothages@attbi.com Sun Jun 29
10:22:29 2003^JReceived: from rwcrmhc13.attbi.com (rwcrmhc53.attbi.com
[204.127.198.39] (may
be forged))^J^Iby power.doogles.com (8.12.8/8.12.8) with ESMTP id
h5TFMTgQ017664^J^Ifor
&lt;support@rt.evelocity.net&gt;; Sun, 29 Jun 2003 10:22:29
-0500^JMessage-Id:
&lt;200306291522.h5TFMTgQ017664@power.doogles.com&gt;^JReceive
d:
from rwcrwbc07
(unknown[204.127.197.117](misconfigured sender))^J by attbi.com
(rwcrmhc13) with
SMTP^J id &lt;2003062915221301500qitr8e&gt;; Sun, 29 Jun
2003 15:22:13
+0000^JReceived: from [12.247.227.58] by rwcrwbc07;^J^ISun, 29 Jun
+2003 15:22:13
+0000^JFrom: dothages@attbi.com^JTo: support@rt.evelocity.net^JSubject:
test^JDate: Sun, 29
Jun 2003 15:22:13 +0000^JX-Mailer: AT&amp;T Message Center Version
1 (Jun 18 2003)^JX-Authenticated-!
Sender: ZG90aGFnZXNAYXR0YmkuY29t^J^J^J’) called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1050
HTML::Mason::Request::comp(undef, undef, undef, ‘SessionType’, ‘REST’,
‘action’, ‘correspond’, ‘queue’, ‘support’, ‘message’, ‘From
dothages@attbi.com Sun Jun 29 10:22:29
2003^JReceived: from rwcrmhc13.attbi.com (rwcrmhc53.attbi.com
[204.127.198.39] (may be
forged))^J^Iby power.doogles.com (8.12.8/8.12.8) with ESMTP id
h5TFMTgQ017664^J^Ifor
&lt;support@rt.evelocity.net&gt;; Sun, 29 Jun 2003 10:22:29
-0500^JMessage-Id:
&lt;200306291522.h5TFMTgQ017664@power.doogles.com&gt;^JReceive
d:
from rwcrwbc07
(unknown[204.127.197.117](misconfigured sender))^J by attbi.com
(rwcrmhc13) with
SMTP^J id &lt;2003062915221301500qitr8e&gt;; Sun, 29 Jun
2003 15:22:13
+0000^JReceived: from [12.247.227.58] by rwcrwbc07;^J^ISun, 29 Jun
+2003 15:22:13
+0000^JFrom: dothages@attbi.com^JTo: support@rt.evelocity.net^JSubject:
test^JDate: Sun, 29
Jun 2003 15:22:13 +0000^JX-Mailer: AT&amp;T Message Center Version
1 (Jun 18
2003)^JX-Authenticated-Sender: ZG90aGFn!
ZXNAYXR0YmkuY29t^J^J^J’) called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line
331
eval {…}(undef, undef, undef, ‘SessionType’, ‘REST’, ‘action’,
‘correspond’, ‘queue’,
‘support’, ‘message’, ‘From dothages@attbi.com Sun Jun 29 10:22:29
2003^JReceived: from
rwcrmhc13.attbi.com (rwcrmhc53.attbi.com [204.127.198.39] (may be
forged))^J^Iby
power.doogles.com (8.12.8/8.12.8) with ESMTP id h5TFMTgQ017664^J^Ifor
&lt;support@rt.evelocity.net&gt;; Sun, 29 Jun 2003 10:22:29
-0500^JMessage-Id:
&lt;200306291522.h5TFMTgQ017664@power.doogles.com&gt;^JReceive
d:
from rwcrwbc07
(unknown[204.127.197.117](misconfigured sender))^J by attbi.com
(rwcrmhc13) with
SMTP^J id &lt;2003062915221301500qitr8e&gt;; Sun, 29 Jun
2003 15:22:13
+0000^JReceived: from [12.247.227.58] by rwcrwbc07;^J^ISun, 29 Jun
+2003 15:22:13
+0000^JFrom: dothages@attbi.com^JTo: support@rt.evelocity.net^JSubject:
test^JDate: Sun, 29
Jun 2003 15:22:13 +0000^JX-Mailer: AT&amp;T Message Center Version
1 (Jun 18
2003)^JX-Authenticated-Sender: ZG90aGFnZXNAYXR0YmkuY29t!
^J^J^J’) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
line 331
eval {…}(undef, undef, undef, ‘SessionType’, ‘REST’, ‘action’,
‘correspond’, ‘queue’,
‘support’, ‘message’, ‘From dothages@attbi.com Sun Jun 29 10:22:29
2003^JReceived: from
rwcrmhc13.attbi.com (rwcrmhc53.attbi.com [204.127.198.39] (may be
forged))^J^Iby
power.doogles.com (8.12.8/8.12.8) with ESMTP id h5TFMTgQ017664^J^Ifor
&lt;support@rt.evelocity.net&gt;; Sun, 29 Jun 2003 10:22:29
-0500^JMessage-Id:
&lt;200306291522.h5TFMTgQ017664@power.doogles.com&gt;^JReceive
d:
from rwcrwbc07
(unknown[204.127.197.117](misconfigured sender))^J by attbi.com
(rwcrmhc13) with
SMTP^J id &lt;2003062915221301500qitr8e&gt;; Sun, 29 Jun
2003 15:22:13
+0000^JReceived: from [12.247.227.58] by rwcrwbc07;^J^ISun, 29 Jun
+2003 15:22:13
+0000^JFrom: dothages@attbi.com^JTo: support@rt.evelocity.net^JSubject:
test^JDate: Sun, 29
Jun 2003 15:22:13 +0000^JX-Mailer: AT&amp;T Message Center Version
1 (Jun 18
2003)^JX-Authenticated-Sender: ZG90aGFnZXNAYXR0YmkuY29t!
^J^J^J’) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
line 290

HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x99
767 80)’) called at

/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134
eval {…}(‘HTML::Mason::Request::ApacheHandler=HASH(0x9976780)’)
called
at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134

HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHa
ndl er=HASH(0x9976780)’)

called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm
line 792

HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HA
SH( 0x92c2688)’,

‘Apache=SCALAR(0x994d6a4)’) called at /usr/local/rt/bin/webmux.pl line
118
RT::Mason::handler(‘Apache=SCALAR(0x994d6a4)’) called at /dev/null line 0
eval {…}(‘Apache=SCALAR(0x994d6a4)’) called at /dev/null line 0

554 5.3.0 unknown mailer error 255

ATTACHMENT part 2 message/delivery-status

ATTACHMENT part 3 message/rfc822
From: dothages@attbi.com
To: support@rt.evelocity.net
Subject: test
Date: Sun, 29 Jun 2003 15:22:13 +0000

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