I try to post my question again.
We are using RT 3.0.12 on freebsd 5.3 with mysql.
And we’re very happy with that!
My question is about:
Is it possible to configure the RT
so that members of special groups only see tickets of each other in one
should see their own tickets (we do have that already) and only tickets
of other members of their group
in the topic-related queues
Reason for that is, that some companies don’t want to share their issues
Thank you very much,