Is it possible to use only one email account for all queue's?

RT Users
1

Is it possible to use only one email account for all queue’s?

Allowing for reply’s/comments to go to the appropriate place, and have when sent with no context to an existing ticket/queue it goes into a default queue?

Thanks,

Tom

2

Is it possible to use only one email account for all queue’s?

Yes.

Allowing for reply’s/comments to go to the appropriate place, and have when sent with no
context to an existing ticket/queue it goes into a default queue?

rt-mailgate will have to have a default setting of a queue,
correspondences on existing tickets will find the appropriate ticket
using the subject tag.

-kevin