International charset /language selection

RT Users
1

Hi,

when using RT 3.0.3 with a english-style browser, everything looks fine.
If I use a german style browser, the “umlauts” are not displayed
correctly. This is not browser specific, IE 6 and konqueror have that
problem.

Two questions regarding this:

  1. Any suggestions regarding the umlaut problem?
  2. Is there a way to switch off language selection by browser language.
    In other words, how can I force every user to use the English version?
  3. It would be a nice feature to have the language in the user’s
    preferences, not in the browser.

King regards,
Stefan

2

Hi,

when using RT 3.0.3 with a english-style browser, everything looks
fine.
If I use a german style browser, the “umlauts” are not displayed
correctly. This is not browser specific, IE 6 and konqueror have that
problem.

Did You by chance edit the de.po file? You can break it if the umlauts
are not utf8 encoded by saving it with a wrong locale set.

It works here without problems. You can also try to set the character
encoding the browser uses from whatever is now to ISO-Latin1. This
works with IE6/Win, Camino, Firebird/Mac, Safari, IE5.2/Mac over here
without problems.

Regards,
Harald