Interesting error

Argh.
ParseSenderAddressesFromHead should be
ParseSenderAddressFromHead the two places it appears in rt-mailgate.

    Can you tell me if this fixes the problem?

Jesse,

Sorry to send this to you directly and not through the RT users list… just didn’t want to post an attachment there…

It seems with RT 2.0.5, when it receives a virus notification from our vscan server running amavis-perl, that it doesn’t like the mime of the message that was sent…

Not a big issue for me right now, haven’t seen it happen on any customer notes yet… just these automated ones…

Just thought I would let you know.

Regards,

Derek Buttineau
Compu-SOLVE Internet Services

Envelope-to: derek@csolve.net
Delivery-date: Wed, 15 Aug 2001 16:08:36 -0400
Date: Wed, 15 Aug 2001 16:07:55 -0400 (EDT)
From: Mail Delivery Subsystem MAILER-DAEMON@webstar.csolve.net
To: postmaster@webstar.csolve.net
Subject: Postmaster notify: see transcript for details
Auto-Submitted: auto-generated (postmaster-notification)

The original message was received at Wed, 15 Aug 2001 16:07:54 -0400 (EDT)
from hummer.csolve.net [207.61.168.3]
with id f7FK7sW36672

----- The following addresses had permanent fatal errors -----
"|/home/rt2/bin/rt-mailgate --queue support --action correspond"
(reason: 255)
(expanded from: support@webstar.csolve.net)

----- Transcript of session follows -----
Use of uninitialized value in split at /usr/local/lib/perl5/5.6.1/Cwd.pm line 103.
Undefined subroutine &RT::ParseSenderAddressFromHead called at /home/rt2/bin/rt-mailgate line 178, line 113.
554 5.3.0 “|/home/rt2/bin/rt-mailgate --queue support --action correspond”… unknown mailer error 255

Reporting-MTA: dns; webstar.csolve.net
Received-From-MTA: DNS; hummer.csolve.net
Arrival-Date: Wed, 15 Aug 2001 16:07:54 -0400 (EDT)

Final-Recipient: RFC822; support@webstar.csolve.net
X-Actual-Recipient: X-Unix; |/home/rt2/bin/rt-mailgate --queue support --action correspond
Action: failed
Status: 5.0.0
Diagnostic-Code: X-Unix; 255
Last-Attempt-Date: Wed, 15 Aug 2001 16:07:55 -0400 (EDT)

Date: Wed, 15 Aug 2001 16:07:26 -0400 (EDT)
From: Mail Delivery Subsystem MAILER-DAEMON@virusscan1.csolve.net
To: virusalert@virusscan1.csolve.net
Subject: Returned mail: see transcript for details
Auto-Submitted: auto-generated (failure)

The original message was received at Wed, 15 Aug 2001 16:07:16 -0400 (EDT)
from root@localhost

----- The following addresses had permanent fatal errors -----
gbrybrn@netcom.ca
(reason: 550 gbrybrn@netcom.ca… User unknown)

----- Transcript of session follows -----
… while talking to tor-smtp4.attcanada.ca.:

RCPT To:gbrybrn@netcom.ca
<<< 550 gbrybrn@netcom.ca… User unknown
550 5.1.1 gbrybrn@netcom.ca… User unknown

Reporting-MTA: dns; virusscan1.csolve.net
Arrival-Date: Wed, 15 Aug 2001 16:07:16 -0400 (EDT)

Final-Recipient: RFC822; gbrybrn@netcom.ca
Action: failed
Status: 5.1.1
Remote-MTA: DNS; tor-smtp4.attcanada.ca
Diagnostic-Code: SMTP; 550 gbrybrn@netcom.ca… User unknown
Last-Attempt-Date: Wed, 15 Aug 2001 16:07:26 -0400 (EDT)

Date: Wed, 15 Aug 2001 16:07:16 -0400 (EDT)
From: virusalert
To: gbrybrn@netcom.ca
Subject: ALERT- Recent Message sent from you - A Virus Detected!

                       V I R U S  D E C T E C T I O N  A L E R T

Compu-SOLVE Internet Services VSCAN SERVICE has DETECTED and QUARANTINED the

‘W32/Magistr-A’

virus(es) in your email to the following recipient(s):

-> paintboy@csolve.net

Compu-SOLVE Internet Services VSCAN service did not send these messages to their intended recipients and have been quarantined.

Regards,

Compu-SOLVE Internet Services
VSCAN Administrator

For your reference, here are the headers from your email:

------------------------- BEGIN HEADERS -----------------------------
Return-Path: gbrybrn@netcom.ca
Received: from attcanada.ca (tor-smtp3.attcanada.ca [207.181.101.71])
by virusscan1.csolve.net (8.11.3/8.11.3av) with ESMTP id f7FK7D650569
for paintboy@csolve.net; Wed, 15 Aug 2001 16:07:14 -0400 (EDT)
(envelope-from gbrybrn@netcom.ca)
Received: from smtp.netcom.ca (van-bc58-075.netcom.ca [216.129.68.75])
by attcanada.ca (8.8.7-s-4/8.8.7) with SMTP id QAA21320;
Wed, 15 Aug 2001 16:08:01 -0400 (EDT)
Date: Wed, 15 Aug 2001 16:08:01 -0400 (EDT)
Message-Id: 200108152008.QAA21320@attcanada.ca
FROM: gary brown garybrn@attcanada.ca
SUBJECT: email

Re: GOLF GROUP JUNE 2001

Dear

X-MSMail-Priority: Normal
X-Priority: 3
X-Mailer: Microsoft Outlook Express 4.72.3612.1700
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="----=_NextPart_000_0097_01131CF4.C71CF4C0"
Content-Transfer-Encoding: 7bit
To: undisclosed-recipients:;
-------------------------- END HEADERS ------------------------------

jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

Any e-mail sent to the SLA will immediately become the intellectual property
of the SLA and the author of said message will enter into a period of
indentured servitude which will last for a period of time no less than seven
years.