I haven’t done this with LDAP but I have with Samba. What you’re going
to want to do is tell RT to let apache handle authentication, and
configure apache to do what you want. In RT2 you add a line
$WebExternalAuth = 1;
and you’re golden. Can’t speak for 3 yet.
rickOn Wed, 25 Jun 2003, Sean Perry wrote:
So I have a shiny new installation of 3.0.3. We want to use our
existing user database for most of the obvious reasons.
I have seen the $LookupSenderInExternalDatabase option but I can not
find any docs that explain how to make it work. From the contrib dir on
the ftp site I found some code for LDAP authentication but no help in
Also, from reading the docs it is not clear to me how users are
authenticated from the web login. Does it use the same method as the
e-mail interface? Can it?
rt-users mailing list
Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
Rick Rezinas 503-889-7091
Unix Systems Administrator
When Gladstone was British Prime Minister he visited Michael Faraday’s
laboratory and asked if some esoteric substance called `Electricity’
would ever have practical significance.
“One day, sir, you will tax it,” was the answer.
– Science, 1994