Hi All,
I’m trying to configure RT to notify bugzilla (to create a bug) in some
way, so that when a new ticket is created, bugzilla gets a new bug.
Is there a native way in RT that I can assign specific actions to events ?
Is RT scriptable in some way ? (I can’t find any reference to
script-ability) or am I going to have to modify RT itself for this ?
cheers
Dave
Dave Harrison, Systems Administrator, Sensory Networks
email: David.Harrison@sensorynetworks.com
phone: [W] +61-2-8302-2700
fingerprint: E29F 2D6A FA27 5B0B B429 F8D3 5318 22D6 E775 2241
Dave Harrison wrote:
Hi All,
I’m trying to configure RT to notify bugzilla (to create a bug) in some
way, so that when a new ticket is created, bugzilla gets a new bug.
Is there a native way in RT that I can assign specific actions to events ?
Is RT scriptable in some way ? (I can’t find any reference to
script-ability) or am I going to have to modify RT itself for this ?
Configuration → Global → Scrips
Configuration → Queues → → Scrips
RT perl API
RT CLI
and soon RTx-(Atom/Client)
Ruslan U. Zakirov wrote:
Dave Harrison wrote:
Hi All,
I’m trying to configure RT to notify bugzilla (to create a bug) in some
way, so that when a new ticket is created, bugzilla gets a new bug.
I am interested in this too. Could RTIR be used as a replacement or
alternate of bugzilla or RT would be the choice of replacement?
Is there a native way in RT that I can assign specific actions to events ?
Is RT scriptable in some way ? (I can’t find any reference to
script-ability) or am I going to have to modify RT itself for this ?
Configuration → Global → Scrips
Configuration → Queues → → Scrips
RT perl API
RT CLI
and soon RTx-(Atom/Client)
cheers
Dave
The rt-users Archives
Be sure to check out the RT wiki at http://wiki.bestpractical.com
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
There’s no place like 127.0.0.1
At 11:36 AM 7/31/2004, Asif Iqbal wrote:
am interested in this too. Could RTIR be used as a replacement or
alternate of bugzilla or RT would be the choice of replacement?
Vanilla RT is a very compelling replacement for Bugzilla.
Michael
Michael S. Liebman m-liebman@northwestern.edu
http://msl521.freeshell.org/
“I have vision and the rest of the world wears bifocals.”
-Paul Newman in “Butch Cassidy & the Sundance Kid”