Installion error RT-Extension-QuickCalls

RT Developers
1

Hi

trying to install the RT-Extension-QuickCalls plugin, please see the below output error.

$ perl Makefile.PL
Cannot determine perl version info from lib/RT/Extension/QuickCalls.pm
Using RT configuration from /opt/rt4/lib/RT.pm:
html => /opt/rt4/local/plugins/RT-Extension-QuickCalls/html
lib => /opt/rt4/local/plugins/RT-Extension-QuickCalls/lib

**** Error: Your installed version of RT (4.4.1) is too new; this extension
only works with versions older than 4.4.0.

Has anyone got a “fix” for this?

2

Hello - is it possible to install the QuickCalls RT Extension in RT4.4.1 yet?

3

I am interested in RT 4.4.1 support as well.

4

Hi,

I’ve just tried a install and it seems to install fine on RT4.4.1, I
haven’t tried to use it.

wheldonm@vps208536:~/Maestro/$ git clone

wheldonm@vps208536:~/Maestro/$ cd rt-extension-quickcall

wheldonm@vps208536:~/Maestro/rt-extension-quickcalls$ perl Makefile.PL
Cannot determine perl version info from lib/RT/Extension/QuickCalls.pm
Using RT configuration from
/home/wheldonm/Maestro/rt4-test-modules/lib/RT.pm:
html =>
/home/wheldonm/Maestro/rt4-test-modules/local/plugins/RT-Extension-QuickCalls/html
lib =>
/home/wheldonm/Maestro/rt4-test-modules/local/plugins/RT-Extension-QuickCalls/lib
Checking if your kit is complete…
Looks good
Generating a Unix-style Makefile
Writing Makefile for RT::Extension::QuickCalls
Writing MYMETA.yml and MYMETA.json

wheldonm@vps208536:~/Maestro/rt-extension-quickcalls$ make install
cp lib/RT/Extension/QuickCalls.pm blib/lib/RT/Extension/QuickCalls.pm
Manifying 1 pod document
Installing
/home/wheldonm/Maestro/rt4-test-modules/local/plugins/RT-Extension-QuickCalls/lib/RT/Extension/QuickCalls.pm
Installing
/home/wheldonm/Maestro/rt4-test-modules/local/man/man3/RT::Extension::QuickCalls.0
Appending installation info to
/home/wheldonm/Maestro/rt4-test-modules/local/plugins/RT-Extension-QuickCalls/lib/perllocal.pod
Installing
/home/wheldonm/Maestro/rt4-test-modules/local/plugins/RT-Extension-QuickCalls/html/Helpers/QuickCalls
Installing
/home/wheldonm/Maestro/rt4-test-modules/local/plugins/RT-Extension-QuickCalls/html/Elements/QuickCalls

Best Regards

Martin

5

Just tried this again now, amazing, it works!

6

For the record, I needed to update the version check in Makefile.PL to 4.6.0 for it to work.

7

I’ve just shipped RT-Extension-QuickCalls version 1.02, which declares 4.4 compatibility. If you used ktm’s trick of modifying the Makefile.PL you shouldn’t need to install it again, since that was the only change.