Installing RT - second posting of these questions

To all Install experts,

I have a couple questions about the configure parameters for installing
3.8.4.

  1. What does “–with-PACKAGE[=yes]” do for me?
  2. What does “–with-my-user-group” do exactly?
  3. Do I need “–with-apachectl”? What happens if I don’t use this
    parameter?

That’s it for now. We’ve created a new zone on a Solaris machine. We’ll
be using Oracle 10.x (latest) and modperl.

This installation will hopefully allow me to stave off those here that
want us to BUY a PPM software package.

I’m hoping this 3.8.4 version will impress them enough to wait for RT
4.0 (hoping it includes some real good capacity/resource planning and
other portfolio management reports).

Fingers crossed.

Kenn
LBNL

To all Install experts,

I have a couple questions about the configure parameters for installing 3.8.4.

  1. What does “–with-PACKAGE[=yes]” do for me?

That’s an example of syntax.

–with-graphviz, for example, is how you might use it in RT

  1. What does “–with-my-user-group” do exactly?

This installs RT as the user running ./configure instead of trying to
"do the right thing" and install it as a web/rt user.

  1. Do I need “–with-apachectl”? What happens if I don’t use this parameter?

If RT can’t find the command apache uses to restart itself (apachectl),
you can give it a hint as to where to find it.

Could you do me the favor of weaving these answers into the wiki?

Best,
Jesse

Jesse,

Thanks. Now I’m wondering if there is a list of the packages I can
select from? Like RT_Matrix, CommandByMail, etc. I read README and also
the configure module, but couldn’t find a list.

I’m thinking of putting in graphics, calendar, rt_matrix, commandbymail
and if there are others, I’d like the list and correct spelling of
selections to get them installed.

When I get the list, I’ll put the entire thing (including proper
spelling/CAPS) as an RT wiki item.

Thanks.

Kenn
LBNLOn 8/14/2009 3:12 PM, Jesse Vincent wrote:

On Fri 14.Aug’09 at 12:53:49 -0700, Ken Crocker wrote:

To all Install experts,

I have a couple questions about the configure parameters for installing 3.8.4.

  1. What does “–with-PACKAGE[=yes]” do for me?

That’s an example of syntax.

–with-graphviz, for example, is how you might use it in RT

  1. What does “–with-my-user-group” do exactly?

This installs RT as the user running ./configure instead of trying to
"do the right thing" and install it as a web/rt user.

  1. Do I need “–with-apachectl”? What happens if I don’t use this parameter?

If RT can’t find the command apache uses to restart itself (apachectl),
you can give it a hint as to where to find it.

Could you do me the favor of weaving these answers into the wiki?

Best,
Jesse

said:

Thanks. Now I’m wondering if there is a list of the packages I can
select from? Like RT_Matrix, CommandByMail, etc. I read README and also
the configure module, but couldn’t find a list.

It appears that at least some subset of --with-blah options are
contained in configure.ac. Are those the options you’re referring to,
or is that the configure module you’ve already examined?

Nick,

No I hadn’t checked that file. I just did and found only 3 packages
named; GD, GRAPHVIZ, and GPG. I’m not sure what GPG does (what is GNU
Privacy Guard and how does it work?). What happened to packages like
"CommandByMail"? I thought that all the “old” extensions were like
plug-ins or something like that. SO, now I need to figure out how to get
"CommandByMail" to install with the rest without haveing to download it
seperately as an extension. Any info on that?

Thanks.

Kenn
LBNLOn 8/17/2009 5:10 PM, Nick Kartsioukas wrote:

On Mon, 17 Aug 2009 14:34:08 -0700, “Ken Crocker” kfcrocker@lbl.gov
said:

Thanks. Now I’m wondering if there is a list of the packages I can
select from? Like RT_Matrix, CommandByMail, etc. I read README and also
the configure module, but couldn’t find a list.

It appears that at least some subset of --with-blah options are
contained in configure.ac. Are those the options you’re referring to,
or is that the configure module you’ve already examined?

–with-foo= are for specifying the (non-standard) locales of RT dependencies.

Extensions like RTx::Calendar or RT::Extension::CommandByMail are plugins.
They are not bundled with the core and must be downloaded and installed
separately. For the modern ones i.e; not DDMU or Timeline; that’s
trivial though:

cpan RTx::Foo
OR
perl -MCPAN -e install RTx::foo

Note that you still have to add them to @plugins in RT_SiteConfig.pm by hand.

Nick,

No I hadn’t checked that file. I just did and found only 3 packages named; GD, GRAPHVIZ, and
GPG. I’m not sure what GPG does (what is GNU Privacy Guard and how does it work?). What
happened to packages like “CommandByMail”? I thought that all the “old” extensions were like
plug-ins or something like that. SO, now I need to figure out how to get “CommandByMail” to
install with the rest without haveing to download it seperately as an extension. Any info on
that?

Kenn

Those only refer to options shipped as part of the core RT install.

You almost certainly want gd and graphviz, if you’re not familiar with
gpg and encrypted mail you don’t want that.

If you want CommandByMail or other RT extensions you’ll download them
from CPAN and install them as normal, but please check their READMEs
because they’ll have directions for enabling the Plugins under 3.8

-kevin

Jerrad,

AHA! Thanks. That does explain some things to me.

Kenn
LBNLOn 8/18/2009 9:40 AM, Jerrad Pierce wrote:

–with-foo= are for specifying the (non-standard) locales of RT dependencies.

Extensions like RTx::Calendar or RT::Extension::CommandByMail are plugins.
They are not bundled with the core and must be downloaded and installed
separately. For the modern ones i.e; not DDMU or Timeline; that’s
trivial though:

cpan RTx::Foo
OR
perl -MCPAN -e install RTx::foo

Note that you still have to add them to @plugins in RT_SiteConfig.pm by hand.

Kevin,

Hey, thanks. This is starting to make some sense to me know. I didn’t
see these explanations in the README.

So I can determine what extensions I want by looking at the README for
each Extension. That’s kool. No problema.

Thanks again.

Kenn
LBNLOn 8/18/2009 9:44 AM, Kevin Falcone wrote:

On Tue, Aug 18, 2009 at 09:25:10AM -0700, Ken Crocker wrote:

Nick,

No I hadn’t checked that file. I just did and found only 3 packages named; GD, GRAPHVIZ, and
GPG. I’m not sure what GPG does (what is GNU Privacy Guard and how does it work?). What
happened to packages like “CommandByMail”? I thought that all the “old” extensions were like
plug-ins or something like that. SO, now I need to figure out how to get “CommandByMail” to
install with the rest without haveing to download it seperately as an extension. Any info on
that?

Kenn

Those only refer to options shipped as part of the core RT install.

You almost certainly want gd and graphviz, if you’re not familiar with
gpg and encrypted mail you don’t want that.

If you want CommandByMail or other RT extensions you’ll download them
from CPAN and install them as normal, but please check their READMEs
because they’ll have directions for enabling the Plugins under 3.8

-kevin

Thanks.

Kenn
LBNL

On 8/17/2009 5:10 PM, Nick Kartsioukas wrote:

On Mon, 17 Aug 2009 14:34:08 -0700, “Ken Crocker” [1]kfcrocker@lbl.gov
said:

Thanks. Now I’m wondering if there is a list of the packages I can
select from? Like RT_Matrix, CommandByMail, etc. I read README and also
the configure module, but couldn’t find a list.

It appears that at least some subset of --with-blah options are
contained in configure.ac. Are those the options you’re referring to,
or is that the configure module you’ve already examined?

References

Visible links

  1. mailto:kfcrocker@lbl.gov

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Jerrad,

Is the new RTFM 2.4.2 part of the RT 3.8.4 download?

Kenn
LBNLOn 8/18/2009 9:40 AM, Jerrad Pierce wrote:

–with-foo= are for specifying the (non-standard) locales of RT dependencies.

Extensions like RTx::Calendar or RT::Extension::CommandByMail are plugins.
They are not bundled with the core and must be downloaded and installed
separately. For the modern ones i.e; not DDMU or Timeline; that’s
trivial though:

cpan RTx::Foo
OR
perl -MCPAN -e install RTx::foo

Note that you still have to add them to @plugins in RT_SiteConfig.pm by hand.

No. You download it separately.

KenOn Tue, Aug 18, 2009 at 11:07:53AM -0700, Ken Crocker wrote:

Jerrad,

Is the new RTFM 2.4.2 part of the RT 3.8.4 download?

Kenn
LBNL

On 8/18/2009 9:40 AM, Jerrad Pierce wrote:

–with-foo= are for specifying the (non-standard) locales of RT dependencies.

Extensions like RTx::Calendar or RT::Extension::CommandByMail are plugins.
They are not bundled with the core and must be downloaded and installed
separately. For the modern ones i.e; not DDMU or Timeline; that’s
trivial though:

cpan RTx::Foo
OR
perl -MCPAN -e install RTx::foo

Note that you still have to add them to @plugins in RT_SiteConfig.pm by hand.


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Ken,

Jerrad says differently. I did notice that on the download page, there
is a seperate link for the “latest” RTFM. That made me think the current
downloadable version of 3.8.4 does NOT contain the latest RTFM (2.4.2). ???

Kenn
LBNLOn 8/18/2009 11:14 AM, Kenneth Marshall wrote:

No. You download it separately.

Ken

On Tue, Aug 18, 2009 at 11:07:53AM -0700, Ken Crocker wrote:

Jerrad,

Is the new RTFM 2.4.2 part of the RT 3.8.4 download?

Kenn
LBNL

On 8/18/2009 9:40 AM, Jerrad Pierce wrote:

–with-foo= are for specifying the (non-standard) locales of RT dependencies.

Extensions like RTx::Calendar or RT::Extension::CommandByMail are plugins.
They are not bundled with the core and must be downloaded and installed
separately. For the modern ones i.e; not DDMU or Timeline; that’s
trivial though:

cpan RTx::Foo
OR
perl -MCPAN -e install RTx::foo

Note that you still have to add them to @plugins in RT_SiteConfig.pm by hand.


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Jerrad says differently.
I most assuredly did not. I said RT is RT (off list, it being such a
simple Q/A),
implying that everything else is something else.

I did notice that on the download page, there is a
seperate link for the “latest” RTFM. That made me think the current
downloadable version of 3.8.4 does NOT contain the latest RTFM (2.4.2). ???
Yes. RTIR and RTFM are add-ons.

Jerrad,

Sorry. Really. I just misunderstood. I hadn’t downloaded anything but
RT. So I guess I have a couple more to do. Thanks for the correction.

Kenn
LBNLOn 8/18/2009 12:35 PM, Jerrad Pierce wrote:

Jerrad says differently.

I most assuredly did not. I said RT is RT (off list, it being such a
simple Q/A),
implying that everything else is something else.

I did notice that on the download page, there is a
seperate link for the “latest” RTFM. That made me think the current
downloadable version of 3.8.4 does NOT contain the latest RTFM (2.4.2). ???

Yes. RTIR and RTFM are add-ons.

Jerrad, Ken,

So, do I have to install these modules in a certain order? RT, RTFM,
RTIR, etc? thanks.

Kenn
LBNLOn 8/18/2009 12:35 PM, Jerrad Pierce wrote:

Jerrad says differently.

I most assuredly did not. I said RT is RT (off list, it being such a
simple Q/A),
implying that everything else is something else.

I did notice that on the download page, there is a
seperate link for the “latest” RTFM. That made me think the current
downloadable version of 3.8.4 does NOT contain the latest RTFM (2.4.2). ???

Yes. RTIR and RTFM are add-ons.

Jerrad, Ken,

So, do I have to install these modules in a certain order? RT, RTFM, RTIR,
etc? thanks.

Kenn
LBNL

RT should be installed first, then add the rest.

Ken> On 8/18/2009 12:35 PM, Jerrad Pierce wrote:

Jerrad says differently.

I most assuredly did not. I said RT is RT (off list, it being such a
simple Q/A),
implying that everything else is something else.

I did notice that on the download page, there is a
seperate link for the “latest” RTFM. That made me think the current
downloadable version of 3.8.4 does NOT contain the latest RTFM (2.4.2).
???

Yes. RTIR and RTFM are add-ons.