Installing rt on debian

Hello.
I am new to linux and installing packages.
Is there a good step by step guide on how to set up rt 4.2.2 on debian?
I think i have done most of the install but always get stuck on the web
server part of it.
I will be using debian 7 with mysql and perl version 1.96.
My web server will be apache 2
Also, is there a repository that always has the latest version?
The difault debian repositorys only have version 4.0.7
Any help is appreciated.

Hi!

The testing branch currently has 4.0.18 - http://packages.qa.debian.org/r/request-tracker4.html

Nothing currently for 4.2.X

We use the fastcgi version of RT - here’s a snippet from my confs

----8<----

ServerAdmin webmaster@rt.mydomain.commailto:webmaster@rt.mydomain.com
DocumentRoot /usr/share/request-tracker4/html/
ServerName rt.mydomain.com

Order allow,deny
Allow from all
Options +ExecCGI
AddHandler fastcgi-script fcgi

Include /etc/request-tracker4/apache2-fastcgi.conf

----8<----

/etc/request-tracker4/apache2-fastcgi.conf is included in the Debian package install.

PaulOn 12/02/14 13:11, norman wrote:
Hello.
I am new to linux and installing packages.
Is there a good step by step guide on how to set up rt 4.2.2 on debian?
I think i have done most of the install but always get stuck on the web server part of it.
I will be using debian 7 with mysql and perl version 1.96.
My web server will be apache 2
Also, is there a repository that always has the latest version?
The difault debian repositorys only have version 4.0.7
Any help is appreciated.

Paul Stead
Systems Engineer, Zen Internet
T: 01706 902009

And that 4.0.18 is also on wheezy-backports. 4.0.19 and 4.2.x is still
to come - I have been delayed for various reasons but I’m hoping to get
them out within the month.On Wed, Feb 12, 2014 at 01:34:45PM +0000, Paul Stead wrote:

Hi!

The testing branch currently has 4.0.18 - http://packages.qa.debian.org/r/request-tracker4.html

Nothing currently for 4.2.X

We use the fastcgi version of RT - here’s a snippet from my confs

----8<----

ServerAdmin webmaster@rt.mydomain.commailto:webmaster@rt.mydomain.com
DocumentRoot /usr/share/request-tracker4/html/
ServerName rt.mydomain.com

Order allow,deny
Allow from all
Options +ExecCGI
AddHandler fastcgi-script fcgi

Include /etc/request-tracker4/apache2-fastcgi.conf

----8<----

/etc/request-tracker4/apache2-fastcgi.conf is included in the Debian package install.

Paul

On 12/02/14 13:11, norman wrote:
Hello.
I am new to linux and installing packages.
Is there a good step by step guide on how to set up rt 4.2.2 on debian?
I think i have done most of the install but always get stuck on the web server part of it.
I will be using debian 7 with mysql and perl version 1.96.
My web server will be apache 2
Also, is there a repository that always has the latest version?
The difault debian repositorys only have version 4.0.7
Any help is appreciated.


Paul Stead
Systems Engineer, Zen Internet
T: 01706 902009


RT Training London, March 19-20 and Dallas May 20-21
http://bestpractical.com/training

Dominic Hargreaves, Systems Development and Support Section
IT Services, University of Oxford, 13 Banbury Road, Oxford, OX2 6NN

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I have RT 4.0.17 with Ubuntu and MySQL, very similar to Debian.
Personally I found it easier to get the sources and ‘build’ it. CPAN is
pretty good at resolving dependencies and the howto in my case was
accurate enough to set up with minimal help from the list.

That’s what I’d suggest, just my 2 cents. :slight_smile:

Paul O’Rorke
Tracker Software Products
paul@tracker-software.com mailto:paul.ororke@tracker-software.com

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http://www.tracker-software.com/downloads/On 2/12/2014 7:15 AM, Dominic Hargreaves wrote:

And that 4.0.18 is also on wheezy-backports. 4.0.19 and 4.2.x is still
to come - I have been delayed for various reasons but I’m hoping to get
them out within the month.

On Wed, Feb 12, 2014 at 01:34:45PM +0000, Paul Stead wrote:

Hi!

The testing branch currently has 4.0.18 - http://packages.qa.debian.org/r/request-tracker4.html

Nothing currently for 4.2.X

We use the fastcgi version of RT - here’s a snippet from my confs

----8<----

ServerAdmin webmaster@rt.mydomain.commailto:webmaster@rt.mydomain.com
DocumentRoot /usr/share/request-tracker4/html/
ServerName rt.mydomain.com

Order allow,deny
Allow from all
Options +ExecCGI
AddHandler fastcgi-script fcgi

Include /etc/request-tracker4/apache2-fastcgi.conf

----8<----

/etc/request-tracker4/apache2-fastcgi.conf is included in the Debian package install.

Paul

On 12/02/14 13:11, norman wrote:
Hello.
I am new to linux and installing packages.
Is there a good step by step guide on how to set up rt 4.2.2 on debian?
I think i have done most of the install but always get stuck on the web server part of it.
I will be using debian 7 with mysql and perl version 1.96.
My web server will be apache 2
Also, is there a repository that always has the latest version?
The difault debian repositorys only have version 4.0.7
Any help is appreciated.


Paul Stead
Systems Engineer, Zen Internet
T: 01706 902009

RT Training London, March 19-20 and Dallas May 20-21
http://bestpractical.com/training