Installing on RHEL4

Is there an up to date install instruction apart from:

http://wiki.bestpractical.com/view/RHEL4InstallGuide

I see a RPM rt-3.6.6-1.noarch.rpm but it’s missing a WACK load of
dependencies…

How do I install this RPM and satisfy all dependencies?

Nelson Pereira
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Nelson Pereira wrote:

Is there an up to date install instruction apart from:

RHEL4InstallGuide - Request Tracker Wiki

I see a RPM rt-3.6.6-1.noarch.rpm but it’s missing a WACK load of
dependencies….

How do I install this RPM and satisfy all dependencies?

Personally I would recommend ditching the RPM and the RHEL-specific
installation and doing a manual installation. There a number of reasons
why this would be preferable, least of all that your RT directory
structure will remain separate from the rest of your OS and make life
that much more simple for you.

Aside from that, Red Hat packaged software is asking for trouble as they
seem to like to change the defaults that developers have worked on
carefully to whatever they think they should be.

It is for this reason, for example, that you should be careful if you
upgrade your Perl installation via RPM because the Red Hat defaults
cause RT to break in attempting to use Scalar::Util.
Kind Regards,

Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
Comp Reg No: 3191371 - Registered In England

Mike Peachey wrote:

How do I install this RPM and satisfy all dependencies?

Personally I would recommend ditching the RPM and the RHEL-specific
installation and doing a manual installation. There a number of reasons
why this would be preferable, least of all that your RT directory
structure will remain separate from the rest of your OS and make life
that much more simple for you.

Aside from that, Red Hat packaged software is asking for trouble as they
seem to like to change the defaults that developers have worked on
carefully to whatever they think they should be.

It is for this reason, for example, that you should be careful if you
upgrade your Perl installation via RPM because the Red Hat defaults
cause RT to break in attempting to use Scalar::Util.

Can someone elaborate on this issue? Are there other problems to be
expected from RPM-packaged perl modules or is this a case of mixing CPAN
and rpm packages?

Les Mikesell
lesmikesell@gmail.com

Can someone elaborate on this issue? Are there other problems to be
expected from RPM-packaged perl modules or is this a case of mixing CPAN
and rpm packages?

Sounds like a case of mixing source installs on a RPM distro. Usually,
if one has no choice, this works okay, but obviously sometimes there
will be issues.

I’d recommend using rpmforge to get all the dependencies for RT
resolved. I asked them to add some packages a while ago just for RT, and
now I can get everything in RPM form. I only install RT itself from the
tar.gz now.

Regards,

Ranbir

Kanwar Ranbir Sandhu
Linux 2.6.22.14-72.fc6 i686 GNU/Linux
16:18:22 up 5 days, 20:00, 2 users, load average: 0.82, 0.66, 0.80

Kanwar Ranbir Sandhu wrote:> On Fri, 2008-04-04 at 14:17 -0500, Les Mikesell wrote:

Can someone elaborate on this issue? Are there other problems to be
expected from RPM-packaged perl modules or is this a case of mixing CPAN
and rpm packages?

Simple and most often appearing example:

Red Hat build perl with ‘weakened references’ off. This causes the
module Scalar::Util to function unexpectedly and therefore breaks RT.
Kind Regards,

Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
Comp Reg No: 3191371 - Registered In England