Installing mailgate on other box than RT

RT Users
1

Hi all,

I installed RT on new box. My mail server is on other box. My intention
is to do following:

  1. On mail server i plan to install rt-mailgate, and to use --url
    http://otherhost.com/
    What perl modules I need to install for this ?

  2. On box where RT is installed I will use sendmail, but define real
    mail server as a smart host.

Is this possible ?

Thanks in advance…
Eng. Dusan Djordjevic (RHCE) PlanetSky Ltd.
Tel: +357 22454896 * Fax: +357-22518022
http://www.planetsky.com dusan@planetsky.com

2

Hi all,

I installed RT on new box. My mail server is on other box. My intention
is to do following:

  1. On mail server i plan to install rt-mailgate, and to use --url
    http://otherhost.com/
    What perl modules I need to install for this ?

run: perl -wc rt-mailgate and it will tell you what missing modules you
need.

  1. On box where RT is installed I will use sendmail, but define real
    mail server as a smart host.

Is this possible ?

Sounds about right.

FWIW, I have two boxes:

  1. rt web server
  2. rt DB server

The DB server is also my mail server. I’ve got the corporate email guys
forwarding the rt-email aliases to the DB server which has the
appropriate lines in /etc/aliases. rt-mailgate --url points to the web
server. I do have a full blown copy of RT installed on the DB server,
but I don’t know if that’s necessary or not. I just copied my
/usr/local/rt3 directory over from the web server.

I’ve also got postfix installed on the web server so that RT can send
out emails. It just forwards all it’s mail to the corporate mail server
and it then delivers it as required.

Aaron Turner aturner@netscreen.com work: 408-543-4025
Sr. Security Engineer fax: 408-543-4078
NetScreen Technologies, Inc
All emails by me are PGP signed; a bad signature indicates a forgery.