Installation Help

RT Users
1

I am looking at testing out RT and RTIR any suggestions on the
best/easiest platform to test on. I was thinking about using CentOS 5,
but would like to use the latest version 3.8 but that does not seem like
its available. Is a manual installation the preferred method? The WIKI
seem to be a bit behind on installation directions.

I already have MySql/Apache/PHP installed and running…

Thanks…

The information contained in this message may be CONFIDENTIAL and is for the intended addressee only. Any unauthorized use, dissemination of the information, or copying of this message is prohibited. If you are not the intended addressee, please notify the sender immediately and delete this message.

2

I am looking at testing out RT and RTIR any suggestions on the best/easiest
platform to test on. I was thinking about using CentOS 5, but would like to
use the latest version 3.8 but that does not seem like its available. Is a
manual installation the preferred method? The WIKI seem to be a bit behind
on installation directions.

I already have MySql/Apache/PHP installed and running…

I can also imagine that perl comes installed by default on your CentOS. If
so, then manual install is the best. RT developers have made it so easy to
manually install/wipe out:-)
Just install mod_perl2 then grab RT sources and you are ready to roll! The
documentation provided in the tarball is quite ok, when combined with a bit
of common sense around your Apache configuration. PHP is not required at
all.

Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223

“If you have nothing good to say about someone, just shut up!.”
– Lucky Dube

3

If you have an ubuntu or sid debian installer, those would be able to apt-get install the latest RT. But the easiest is probably to use the OS you are most familiar with. The manual install isn’t very difficult if you can work your way around cpan.From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of fbaron@metlife.com
Sent: Thursday, August 19, 2010 3:50 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Installation Help

I am looking at testing out RT and RTIR any suggestions on the best/easiest platform to test on. I was thinking about using CentOS 5, but would like to use the latest version 3.8 but that does not seem like its available. Is a manual installation the preferred method? The WIKI seem to be a bit behind on installation directions.

I already have MySql/Apache/PHP installed and running…

Thanks…

The information contained in this message may be CONFIDENTIAL and is for the intended addressee only. Any unauthorized use, dissemination of the information, or copying of this message is prohibited. If you are not the intended addressee, please notify the sender immediately and delete this message.