Install tips

RT Users
1

Hello all,

I wanted to try out RT because it seems like the best open-source
ticketing system available, but I don’t have a lot of time to figure out
how to install & configure apache & mod_perl, not to mention the perl
modules.

I would like to know if anyone knows of an rpm-based distro/version that
is setup so that only rpms & cpan can be used to setup RT.

I tried unsuccessfully on cent-os3 & fedora core 1.

Thanks in advance,

Paul Eden

2

With debian it’s so easy like “apt-get install request-tracker3”
Version 3.0.9 is avaiable only on unstable.
In testing you can get 3.0.6

Samuel-----Original Message-----
From: peden@americanphysicians.net [mailto:peden@americanphysicians.net]
Sent: Tuesday,16 March,2004 19:49
To: Rt user list
Subject: [rt-users] Install tips

Hello all,

I wanted to try out RT because it seems like the best open-source ticketing system available, but I don’t have a lot of time to figure out how to install & configure apache & mod_perl, not to mention the perl modules.

I would like to know if anyone knows of an rpm-based distro/version that is setup so that only rpms & cpan can be used to setup RT.

I tried unsuccessfully on cent-os3 & fedora core 1.

Thanks in advance,

Paul Eden
rt-users mailing list
rt-users@lists.bestpractical.com
http://lists.bestpractical.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

3

With debian it’s so easy like “apt-get install request-tracker3”
Version 3.0.9 is avaiable only on unstable.
In testing you can get 3.0.6

This is not true anymore (as of yesterday). We had been blocked from
entering sarge/testing for quite some time due to a bug in the DBI
package, libdbi-perl, when compiled on m68k. This has now been fixed
which means the any updated request-tracker3 packages will flow from
unstable to testing as normal again.

Stephen Quinney

4

Wow. That’s pretty impressive for Debian. Thanks

PaulOn Wed, 2004-03-17 at 02:25, Senoner Samuel wrote:

With debian it’s so easy like “apt-get install request-tracker3”
Version 3.0.9 is avaiable only on unstable.
In testing you can get 3.0.6

Samuel

-----Original Message-----
From: peden@americanphysicians.net [mailto:peden@americanphysicians.net]
Sent: Tuesday,16 March,2004 19:49
To: Rt user list
Subject: [rt-users] Install tips

Hello all,

I wanted to try out RT because it seems like the best open-source ticketing system available, but I don’t have a lot of time to figure out how to install & configure apache & mod_perl, not to mention the perl modules.

I would like to know if anyone knows of an rpm-based distro/version that is setup so that only rpms & cpan can be used to setup RT.

I tried unsuccessfully on cent-os3 & fedora core 1.

Thanks in advance,

Paul Eden

rt-users mailing list
rt-users@lists.bestpractical.com
The rt-users Archives

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
Best Regards,

Paul D. Eden
Director of Information Systems
American Physicians, Inc.
peden@americanphysicians.net
602-595-8000 (DID)

5

Well, its not that quite out-of-the box. You’ll have to setup the
DB tables and a couple other things. There’s a script to setup
mysql tables automagically.

Documentation is in:
/usr/share/doc/request-tracker3/On Wed, Mar 17, 2004 at 06:54:54AM -0700, Paul D. Eden wrote:

Wow. That’s pretty impressive for Debian. Thanks

Paul

On Wed, 2004-03-17 at 02:25, Senoner Samuel wrote:

With debian it’s so easy like “apt-get install request-tracker3”
Version 3.0.9 is avaiable only on unstable.
In testing you can get 3.0.6

Samuel

-----Original Message-----
From: peden@americanphysicians.net [mailto:peden@americanphysicians.net]
Sent: Tuesday,16 March,2004 19:49
To: Rt user list
Subject: [rt-users] Install tips

Hello all,

I wanted to try out RT because it seems like the best open-source ticketing system available, but I don’t have a lot of time to figure out how to install & configure apache & mod_perl, not to mention the perl modules.

I would like to know if anyone knows of an rpm-based distro/version that is setup so that only rpms & cpan can be used to setup RT.

I tried unsuccessfully on cent-os3 & fedora core 1.

Thanks in advance,

Paul Eden

rt-users mailing list
rt-users@lists.bestpractical.com
The rt-users Archives

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
–
Best Regards,

Paul D. Eden
Director of Information Systems
American Physicians, Inc.
peden@americanphysicians.net
602-595-8000 (DID)

rt-users mailing list
rt-users@lists.bestpractical.com
The rt-users Archives

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

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