Install RT in Solaris 8

RT Users
1

Now I am trying to install RT in Solaris 8, but two problems appeared,

1.  After installing Apache Web Server 1.3.19 and mod_perl 1.26,
  "apachectl  start" failed with messages like the following,

     ...Can't locate object method "TIEHASH" via package "Apache::Table"...

2.  I cannot find the following perl modules in CPAN,

     HTML::Entities
     Net::Domain
     Net::SMTP
     Apache::Cookie
     Date::Parse
     Date::Format
     MIME::Entity
     Mail::Mailer

Any suggestions or solutions will be appreciated very much.

Thanks.

Tom

2

Hello,

I have found some answers, not directly related to RT in some posts:

Someone who get the same error:
http://www.ecos.de/~mailarc/embperl/2000-05/msg00123.html

Someone who give possible solution:
http://www.ecos.de/~mailarc/embperl/2000-05/msg00125.html

The second message says that you should compile mod_perl with config option:
PERL_TABLE_API=1

Hope that help,

Regards,

Steve Poirier
Directeur d锟斤拷veloppement / Project Manager
Inet-Technologies inc.----- Original Message -----
From: “Taiping Tang” ttp@mdcl.com.cn
To: rt-users@lists.fsck.com
Sent: Wednesday, September 12, 2001 11:35 PM
Subject: [rt-users] Install RT in Solaris 8

Now I am trying to install RT in Solaris 8, but two problems appeared,

1.  After installing Apache Web Server 1.3.19 and mod_perl 1.26,
  "apachectl  start" failed with messages like the following,

     ...Can't locate object method "TIEHASH" via package

“Apache::Table”…

2.  I cannot find the following perl modules in CPAN,

     HTML::Entities
     Net::Domain
     Net::SMTP
     Apache::Cookie
     Date::Parse
     Date::Format
     MIME::Entity
     Mail::Mailer

Any suggestions or solutions will be appreciated very much.

Thanks.

Tom

3

Hello,

Thank you very much.

But another question is how to get the following perl modules(I can’t find
them in CPAN. Without them, I can’t make and install RT),

     HTML::Entities
     Net::Domain
     Net::SMTP
     Apache::Cookie
     Date::Parse
     Date::Format
     MIME::Entity
     Mail::Mailer
     Mail::Internet

Regards,

Tom----- Original Message -----
From: “Steve Poirier” steve@inet-technologies.com
To: “Taiping Tang” ttp@mdcl.com.cn
Cc: rt-users@lists.fsck.com
Sent: Thursday, September 13, 2001 11:51 AM
Subject: Re: [rt-users] Install RT in Solaris 8

Hello,

I have found some answers, not directly related to RT in some posts:

Someone who get the same error:
http://www.ecos.de/~mailarc/embperl/2000-05/msg00123.html

Someone who give possible solution:
http://www.ecos.de/~mailarc/embperl/2000-05/msg00125.html

The second message says that you should compile mod_perl with config option:
PERL_TABLE_API=1

Hope that help,

Regards,

Steve Poirier
Directeur d锟斤拷veloppement / Project Manager
Inet-Technologies inc.

----- Original Message -----
From: “Taiping Tang” ttp@mdcl.com.cn
To: rt-users@lists.fsck.com
Sent: Wednesday, September 12, 2001 11:35 PM
Subject: [rt-users] Install RT in Solaris 8

Now I am trying to install RT in Solaris 8, but two problems appeared,

1.  After installing Apache Web Server 1.3.19 and mod_perl 1.26,
  "apachectl  start" failed with messages like the following,

     ...Can't locate object method "TIEHASH" via package

“Apache::Table”…

2.  I cannot find the following perl modules in CPAN,

     HTML::Entities
     Net::Domain
     Net::SMTP
     Apache::Cookie
     Date::Parse
     Date::Format
     MIME::Entity
     Mail::Mailer

Any suggestions or solutions will be appreciated very much.

Thanks.

Tom

4

Well this is outside rt topic but you should first install cpan:
perl -MCPAN -e shell
and use cpan to install modules
(example: once cpan is installed, you execute cpan shell and type: install
HTML::Entities)

Another way is to simply download each packages individually from cpan ( go
to perl.com and then click on the cpan link on the left)

Another very good way is to read on perl and learn how it work, read the
docs make searchs on search engines. When you get an error, copy/paste that
error statements showing in your logs into google.com for example to read
other users experiments and resolutions with these perl modules.

good luck

Steve Poirier
Directeur d锟斤拷veloppement / Project Manager
Inet-Technologies inc.From: “Taiping Tang” ttp@mdcl.com.cn
To: “Steve Poirier” steve@inet-technologies.com
Cc: rt-users@lists.fsck.com
Sent: Thursday, September 13, 2001 2:03 AM
Subject: Re: [rt-users] Install RT in Solaris 8

Hello,

Thank you very much.

But another question is how to get the following perl modules(I can’t find
them in CPAN. Without them, I can’t make and install RT),

     HTML::Entities
     Net::Domain
     Net::SMTP
     Apache::Cookie
     Date::Parse
     Date::Format
     MIME::Entity
     Mail::Mailer
     Mail::Internet

Regards,

Tom

----- Original Message -----
From: “Steve Poirier” steve@inet-technologies.com
To: “Taiping Tang” ttp@mdcl.com.cn
Cc: rt-users@lists.fsck.com
Sent: Thursday, September 13, 2001 11:51 AM
Subject: Re: [rt-users] Install RT in Solaris 8

Hello,

I have found some answers, not directly related to RT in some posts:

Someone who get the same error:
http://www.ecos.de/~mailarc/embperl/2000-05/msg00123.html

Someone who give possible solution:
http://www.ecos.de/~mailarc/embperl/2000-05/msg00125.html

The second message says that you should compile mod_perl with config
option:
PERL_TABLE_API=1

Hope that help,

Regards,

__
Steve Poirier
Directeur d锟斤拷veloppement / Project Manager
Inet-Technologies inc.

----- Original Message -----
From: “Taiping Tang” ttp@mdcl.com.cn
To: rt-users@lists.fsck.com
Sent: Wednesday, September 12, 2001 11:35 PM
Subject: [rt-users] Install RT in Solaris 8

Now I am trying to install RT in Solaris 8, but two problems appeared,

1.  After installing Apache Web Server 1.3.19 and mod_perl 1.26,
  "apachectl  start" failed with messages like the following,

     ...Can't locate object method "TIEHASH" via package

“Apache::Table”…

2.  I cannot find the following perl modules in CPAN,

     HTML::Entities
     Net::Domain
     Net::SMTP
     Apache::Cookie
     Date::Parse
     Date::Format
     MIME::Entity
     Mail::Mailer

Any suggestions or solutions will be appreciated very much.

Thanks.

Tom

5

Hello Tom, Steve,

But another question is how to get the following perl modules(I can’t
find them in CPAN. Without them, I can’t make and install RT),

     HTML::Entities
     Net::Domain
     Net::SMTP
     Apache::Cookie
     Date::Parse
     Date::Format
     MIME::Entity
     Mail::Mailer
     Mail::Internet

These modules are part of packages that contain much more and so the
modules don’t appear individually – hard to look up on CPAN unless you
figured out how to use the Search CPAN facility at http://search.cpan.org/.

HTML::Entities is in the HTML-Parser package. You’ll also need the
HTML-Tagset package for this to build.

Net::Domain and Net::SMTP are in libnet.

Apache::Cookie is in the libapreq subpackage of AxKit.

Date::Parse and Date::Format are in TimeDate.

MIME::Entity is in MIME-tools.

Mail::Mailer and Mail::Internet are in MailTools.

Here’s a complete list of Perl packages I had to install for RT to build
on Red Hat Linux 6.2:

Apache-Session AxKit CGI.pm DBD-mysql
DBI DBIx-DataSource DBIx-SearchBuilder Digest-MD5
File-Spec File-Temp FreezeThaw Getopt-Long
HTML-Mason HTML-Parser HTML-Tagset IO-stringy
Log-Dispatch MIME-Base64 MIME-tools MLDBM
MailTools Params-Validate Storable Text-Template
Text-Wrapper Tie-IxHash TimeDate URI
libnet libwww-perl

Atro Tossavainen (Mr.) / The Institute of Biotechnology at
Systems Analyst, Techno-Amish & / the University of Helsinki, Finland,
+358-9-19158939 UNIX Dinosaur / employs me, but my opinions are my own.
< URL : http : / / www . iki . fi / atro . tossavainen / >

6

Hello,

Thank you so much for your detail information.

Regards,

TomFrom: “Atro Tossavainen” atossava@cc.helsinki.fi
To: “Taiping Tang” ttp@mdcl.com.cn
Cc: “Steve Poirier” steve@inet-technologies.com; rt-users@lists.fsck.com
Sent: Thursday, September 13, 2001 5:26 PM
Subject: Re: [rt-users] Install RT in Solaris 8

Hello Tom, Steve,

But another question is how to get the following perl modules(I can’t
find them in CPAN. Without them, I can’t make and install RT),

     HTML::Entities
     Net::Domain
     Net::SMTP
     Apache::Cookie
     Date::Parse
     Date::Format
     MIME::Entity
     Mail::Mailer
     Mail::Internet

These modules are part of packages that contain much more and so the
modules don’t appear individually – hard to look up on CPAN unless you
figured out how to use the Search CPAN facility at
http://search.cpan.org/.

HTML::Entities is in the HTML-Parser package. You’ll also need the
HTML-Tagset package for this to build.

Net::Domain and Net::SMTP are in libnet.

Apache::Cookie is in the libapreq subpackage of AxKit.

Date::Parse and Date::Format are in TimeDate.

MIME::Entity is in MIME-tools.

Mail::Mailer and Mail::Internet are in MailTools.

Here’s a complete list of Perl packages I had to install for RT to build
on Red Hat Linux 6.2:

Apache-Session AxKit CGI.pm DBD-mysql
DBI DBIx-DataSource DBIx-SearchBuilder Digest-MD5
File-Spec File-Temp FreezeThaw Getopt-Long
HTML-Mason HTML-Parser HTML-Tagset IO-stringy
Log-Dispatch MIME-Base64 MIME-tools MLDBM
MailTools Params-Validate Storable Text-Template
Text-Wrapper Tie-IxHash TimeDate URI
libnet libwww-perl

–
Atro Tossavainen (Mr.) / The Institute of Biotechnology at
Systems Analyst, Techno-Amish & / the University of Helsinki, Finland,
+358-9-19158939 UNIX Dinosaur / employs me, but my opinions are my
own.
< URL : http : / / www . iki . fi / atro . tossavainen / >

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

7

Hello,

Yes, I’ve got RT up and running. Thanks a lot.

But there seems something wrong. I use WebRT, login with root/password
successfully.
When I click any button or use any subfunction, the login window pop up. So,
user authentication
is required for each step.

Would you please give some help?

Regards,

TomFrom: “Atro Tossavainen” atossava@cc.helsinki.fi
To: “Taiping Tang” ttp@mdcl.com.cn
Sent: Thursday, September 13, 2001 5:40 PM
Subject: Re: [rt-users] Install RT in Solaris 8

You’re welcome. I hope you get it working.

Atro Tossavainen (Mr.) / The Institute of Biotechnology at
Systems Analyst, Techno-Amish & / the University of Helsinki, Finland,
+358-9-19158939 UNIX Dinosaur / employs me, but my opinions are my
own.
< URL : http : / / www . iki . fi / atro . tossavainen / >

8

Try installing the latest Apache::Session by hand from CPAN. I’d love to know
if this fixes your problem.

Also, what browser is failing?On Thu, Sep 13, 2001 at 06:41:11PM +0800, Taiping Tang wrote:

Hello,

Yes, I’ve got RT up and running. Thanks a lot.

But there seems something wrong. I use WebRT, login with root/password
successfully.
When I click any button or use any subfunction, the login window pop up. So,
user authentication
is required for each step.

Would you please give some help?

Regards,

Tom

----- Original Message -----
From: “Atro Tossavainen” atossava@cc.helsinki.fi
To: “Taiping Tang” ttp@mdcl.com.cn
Sent: Thursday, September 13, 2001 5:40 PM
Subject: Re: [rt-users] Install RT in Solaris 8

You’re welcome. I hope you get it working.

Atro Tossavainen (Mr.) / The Institute of Biotechnology at
Systems Analyst, Techno-Amish & / the University of Helsinki, Finland,
+358-9-19158939 UNIX Dinosaur / employs me, but my opinions are my
own.
< URL : http : / / www . iki . fi / atro . tossavainen / >

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.