I am trying to install RT-IR 2.6.2rc2 on a RT 3.8.13
system, with RTFM 2.4.5. I had RT-IR 2.6.1 installed
already, so I am just trying to do the upgrade to the
DB.
It fails with "Can’t locate Regexp/IPv6.pm in @INC "
Can you tell me where I get that from ? (RHEL Linux Rel 6.1 )
===== the details ======
/opt/rt3/sbin/rt-setup-database --dba postgres --prompt-for-dba-password --action insert --datadir upgrade/2.6.2
[Tue Nov 27 23:59:31 2012] [crit]: Can’t locate Regexp/IPv6.pm in @INC (@INC contains: /opt/rt3/local/lib /opt/rt3/local/plugins/RT-FM/lib
/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib
/opt/rt3/local/plugins/RT-IR/lib
/opt/rt3/local/plugins/RTx-EmailCompletion/lib
/opt/rt3/local/plugins/RT-Extension-CommandByMail/lib
/opt/rt3/local/plugins/RTx-Calendar/lib
/opt/rt3/local/plugins/RT-OnlineDocs/lib
/opt/rt3/local/plugins/RT-Extension-MandatorySubject/lib
/opt/rt3/local/plugins/RT-Extension-SearchResults-XLS/lib
/opt/rt3/local/plugins/RT-Extension-ExtractCustomFieldValues/lib
/opt/rt3/local/plugins/RT-Extension-ToggleSuperUser/lib
/opt/rt3/local/plugins/RT-Extension-MobileUI/lib
/opt/rt3/local/plugins/RTx-AssetTracker/lib
/opt/rt3/local/plugins/RT-Extension-ACNS/lib
/opt/rt3/local/plugins/RT-Extension-SpawnLinkedTicketInQueue/lib
/opt/rt3/lib /usr/local/lib64/perl5 /usr/local/share/perl5
/usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl
/usr/lib64/perl5 /usr/share/perl5 .) at
/opt/rt3/local/plugins/RT-IR/lib/RT/IR.pm line 327, line 522.
Thanks
Susan K. McClure
smcclure@rice.edu
713.348.4852
Susan K. McClure mailto:smcclure@rice.edu
November 27, 2012 4:30 PM
I am trying to install RT-IR 2.6.2rc2 on a RT 3.8.13
system, with RTFM 2.4.5. I had RT-IR 2.6.1 installed
already, so I am just trying to do the upgrade to the
DB.
It fails with "Can’t locate Regexp/IPv6.pm in @INC "
Can you tell me where I get that from ? (RHEL Linux Rel 6.1 )
===== the details ======
/opt/rt3/sbin/rt-setup-database --dba postgres --prompt-for-dba-password --action insert --datadir upgrade/2.6.2
[Tue Nov 27 23:59:31 2012] [crit]: Can’t locate Regexp/IPv6.pm in @INC (@INC contains: /opt/rt3/local/lib /opt/rt3/local/plugins/RT-FM/lib
/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib
/opt/rt3/local/plugins/RT-IR/lib
/opt/rt3/local/plugins/RTx-EmailCompletion/lib
/opt/rt3/local/plugins/RT-Extension-CommandByMail/lib
/opt/rt3/local/plugins/RTx-Calendar/lib
/opt/rt3/local/plugins/RT-OnlineDocs/lib
/opt/rt3/local/plugins/RT-Extension-MandatorySubject/lib
/opt/rt3/local/plugins/RT-Extension-SearchResults-XLS/lib
/opt/rt3/local/plugins/RT-Extension-ExtractCustomFieldValues/lib
/opt/rt3/local/plugins/RT-Extension-ToggleSuperUser/lib
/opt/rt3/local/plugins/RT-Extension-MobileUI/lib
/opt/rt3/local/plugins/RTx-AssetTracker/lib
/opt/rt3/local/plugins/RT-Extension-ACNS/lib
/opt/rt3/local/plugins/RT-Extension-SpawnLinkedTicketInQueue/lib
/opt/rt3/lib /usr/local/lib64/perl5 /usr/local/share/perl5
/usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl
/usr/lib64/perl5 /usr/share/perl5 .) at
/opt/rt3/local/plugins/RT-IR/lib/RT/IR.pm line 327, line 522.
Thanks
Steve Mayer
smayer69@me.com
I am trying to install RT-IR 2.6.2rc2 on a RT 3.8.13
system, with RTFM 2.4.5. I had RT-IR 2.6.1 installed
already, so I am just trying to do the upgrade to the
DB.
Good catch, thanks.
It fails with "Can’t locate Regexp/IPv6.pm in @INC "
as referenced in an earlier reply:
or
cpan Regexp::IPv6
I’ll release an rc3 with the dep flagged.
-kevin