Install problem

I have installed the latest RT package on a fedora 1 system. The
installation went fine until trying to access the web site when I get the
message:

You’re almost there!

You haven’t yet configured your webserver to run RT. You appear to have
installed RT’s web interface correctly, but haven’t yet configured your web
server to “run” the RT server which powers the web interface. The next step
is to edit your webserver’s configuration file to instruct it to use RT’s
mod_perl, fastcgi or speedycgi handler. If you need commercial support,
please contact us at sales@bestpractical.com.

Can anyone though light on this as I so far have not been able to resolve
the issue.

Regards

Peter Landy

Can anyone though light on this as I so far have not been able to resolve
the issue.

Did you read the error?

The next step is to edit your webserver’s configuration file to
instruct it to use RT’s mod_perl, fastcgi or speedycgi handler. If
you need commercial support, please contact us at
sales@bestpractical.com.

Is this unclear? Did you read the install docs?

seph

Look at these two links:

http://wiki.bestpractical.com/index.cgi?ManualInstallation http://wiki.bestpractical.com/index.cgi?ManualInstallation

Especially at the section “SETTING UP THE WEB INTERFACE”

http://wiki.bestpractical.com/index.cgi?FedoraInstallGuide http://wiki.bestpractical.com/index.cgi?FedoraInstallGuide

Cheers,

Sam-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com]On Behalf Of Peter Landy
Sent: Wednesday, October 20, 2004 8:57 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Install problem

I have installed the latest RT package on a fedora 1 system. The installation went fine until trying to access the web site when I get the message:

You’re almost there!

You haven’t yet configured your webserver to run RT. You appear to have installed RT’s web interface correctly, but haven’t yet configured your web server to “run” the RT server which powers the web interface. The next step is to edit your webserver’s configuration file to instruct it to use RT’s mod_perl, fastcgi or speedycgi handler. If you need commercial support, please contact us at sales@bestpractical.com.

Can anyone though light on this as I so far have not been able to resolve the issue.

Regards

Peter Landy

Yes I did read the error and yes I did read the docs but unless I missed
something or a step there is nothing to resolve it there? I have installed
everything it said to install. The docs seem to run fine up until the point
of the apache setup then stop?From: seph [mailto:seph@directionless.org]
Sent: 21 October 2004 04:58
To: peter.landy@utlsc.net
Cc: rt-users@lists.bestpractical.com
Subject: Re: Install problem

Can anyone though light on this as I so far have not been able to
resolve the issue.

Did you read the error?

The next step is to edit your webserver’s configuration file to
instruct it to use RT’s mod_perl, fastcgi or speedycgi handler. If you
need commercial support, please contact us at sales@bestpractical.com.

Is this unclear? Did you read the install docs?

seph