Install/Configure "unknown mailer error 132"


#1

Hi,

I am trying to install RT 1.0.4.
I am getting an “unknown mailer error 132” when generating a ticket.
The ticket is generated, but I also get this error in a separate message:

----- The following addresses had permanent fatal errors -----
|"/usr/local/rt/bin/rt-mailgate general correspond"
(reason: 132)
(expanded from: rt@cs.utep.edu)

----- Transcript of session follows -----
Illegal Instruction
554 5.3.0 |"/usr/local/rt/bin/rt-mailgate general correspond"… unknown mailer
error 132

/etc/mail/aliases
rt: |"/usr/local/rt/bin/rt-mailgate general correspond"

OS: Solaris 7
RT: 1.0.4
Perl: 5.005_03
CGI.pm: 2.74
DBI: 1.14
Sendmail: 8.10.1
MySQL: 3.22.32
MD5: 2.09

I am guessing that the problem is with suid or smrsh. But, I can run vacation
and majordomo. And, I have the installation in /usr/local where I have other
suid programs working.

Any help is appreciated.

Thank you in advance.

Jose I. Hernandez Jr.
Computer Science Department
The University of Texas at El Paso


#2

Hi,

While troubleshooting, I downloaded Perl 5.6 and was getting errors with make
test.
So, I re-installed the gcc and did not get any more perl 5.6 make test error
messages.

I recompiled the perl modules such as DBI.pm.

RT is working fine now.

Thanks,

Hi,

I am trying to install RT 1.0.4.
I am getting an “unknown mailer error 132” when generating a ticket.
The ticket is generated, but I also get this error in a separate message:

----- The following addresses had permanent fatal errors -----
|"/usr/local/rt/bin/rt-mailgate general correspond"
(reason: 132)
(expanded from: rt@cs.utep.edu)

----- Transcript of session follows -----
Illegal Instruction
554 5.3.0 |"/usr/local/rt/bin/rt-mailgate general correspond"… unknown mailer
error 132

/etc/mail/aliases
rt: |"/usr/local/rt/bin/rt-mailgate general correspond"

OS: Solaris 7
RT: 1.0.4
Perl: 5.005_03
CGI.pm: 2.74
DBI: 1.14
Sendmail: 8.10.1
MySQL: 3.22.32
MD5: 2.09

I am guessing that the problem is with suid or smrsh. But, I can run vacation
and majordomo. And, I have the installation in /usr/local where I have other
suid programs working.

Any help is appreciated.

Thank you in advance.

Jose I. Hernandez Jr.
Computer Science Department
The University of Texas at El Paso