Hi,
Long time reader, first time poster.
I have an install of RT 3.6.3 that has shown some strange behaviour of
late. (Running on Debian Linux with Perl 5.8.8 and Apache 2.0.51)
Prior to my upgrading Perl from 5.8.5 to 5.8.8, all incoming tickets
formatted as ‘Rich Text’ with inline attachments (screenshots, generally
in BMP format) displayed with no problems. Post Perl upgrade, and after
updating all the relevant Perl modules via CPAN, the attachments no long
display inline. Inline attachments (as well as all other types) display
fine otherwise, so long as the email format is HTML.
Has anyone else experienced this issue, or can someone point me to the
relevant part of the code base that would handle the MIME content
display? I’m happy to provide config/install details as needed.
TIA
Regards,
Sasha
Sasha Gerrand
Web & Database Developer
Austbrokers Holdings Limited
Level 21, 111 Pacific Highway
North Sydney NSW 2060
PO Box 1813 North Sydney NSW 2060
Ph: 02 9935 2230
Mobile: 0431 895 718
Email: sashag@austbrokers.com.au
Web: http://www.austbrokers.com.au http://www.austbrokers.com.au/
NOTICE
If you are not an authorised recipient of this email, please contact
Austbrokers Holdings immediately by return e-mail or by telephone on
+61-2-4920-6117. In this case, you should not read, print, re-transmit,
store or act on this e-mail or any attachments. Please destroy the
message and attachments. This e-mail and any attachments are
confidential and may contain legally privileged information and/or
copyright material of Austbrokers Holdings or third parties. You should
only re-transmit, distribute or commercialise the material if you are
authorised to do so. Internet e-mails are not necessarily secure,
Austbrokers Holdings does not accept responsibility for changes made to
this message after it was sent. This Notice should not be removed.