In RT 3.8.2 (We’ll be upgrading to 3.8.6 pretty soon), you can
configure a custom field be link to an URL.
For instance, you can put http://domain.com/CustomField and it
will link to http://domain.com/<the custom field’s value>.
Now, what I’m trying to do is that I have two different custom fields
that would “build” the URL.
So, I would like to include a second custom field in the URL:
However, after several trials and errors, I still can’t figure out how
I can include another custom field.
Could anyone point me in the right direction ?