Looks like your sendmail at least thinks it’s handling things
correctly…are there any errors in your RT logs? I’d suspect you might
find something to the effect of “Queue ‘client’ does not exist”…
I don’t currently have any queues with spaces in their names, but I
vaguely remember having to put quotes around a queue name before to
ensure that it was interpreted correctly…
Web Programmer / Analyst
Longview, Texas-----Original Message-----
[mailto:firstname.lastname@example.org] On Behalf Of Thomas
Sent: Wednesday, March 02, 2005 11:07 AM
Subject: [rt-users] Inbound email put in to right queue.
Greetings to all,
I’ve been searching the documentation all morning with no luck, but I’m
looking for a way to put email in to the a queue based on the to: field.
i.e. client-support at mydomain.com gets put right in to the client
I have added the following line to my aliases file…
client-support: “|/opt/rt3/bin/rt-mailgate --debug --queue client
support --action correspond --url http://rt.mydomain.com/”
Here is what happens in the maillog file…
Mar 2 15:19:56 ns1 sendmail: j22FJuXJ025882:
to="|/opt/rt3/bin/rt-mailgate --debug --queue client support --action
correspond --url http://rt.mydomain.com/",
email@example.com (8/0), delay=00:00:00,
xdelay=00:00:00, mailer=prog, pri=30523, dsn=2.0.0, stat=Sent
and that’s it… I’m not sure what I’m doing wrong here… Any help our
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