Import user rigths and tickets across systems

Hello all,

Is it possible to import a ticket or an user with rights across different
systems?

But the systems has identical Linux plattforms

best regards john s.
View this message in context: http://old.nabble.com/Import-user-rigths-and-tickets-across-systems-tp31653363p31653363.html

Hi,

Importing a user is easy, plenty of scripts on the wiki.

Importing a ticket is harder. Especially if you want to preserve
dates, manipulate notifications and do other things “import” implies.On Thu, May 19, 2011 at 10:54 AM, john s. fireskyer@gmx.de wrote:

Hello all,

Is it possible to import a ticket or an user with rights across different
systems?

But the systems has identical Linux plattforms

best regards john s.

View this message in context: http://old.nabble.com/Import-user-rigths-and-tickets-across-systems-tp31653363p31653363.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.

Best regards, Ruslan.

Hello Ruslan

you said “importing a ticket is harder” but i can’t imagine what i have to
do where i have to start with…

that i can import some tickets to the other machine … maybe i guess it
has something to do with the database … but this just an assumption from
myself

best regards john s.

View this message in context: http://old.nabble.com/Import-user-rigths-and-tickets-across-systems-tp31653363p31661705.html