Import script

Whenever I run this script this is the error I get

Couldn’t load from the users database.
Can’t call method “fetchrow” on an undefined value at
/usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder/Handle.pm line 352.

what could be wrong with the script…

I have set the user and password for this site, I have verified the
settings… what am I missing…

Thanks again for your help…

Chris

What does /tmp/rt.log. have to say about it?On Fri, Jun 29, 2001 at 04:17:23PM -0700, Chris Warner wrote:

Whenever I run this script this is the error I get

Couldn’t load from the users database.
Can’t call method “fetchrow” on an undefined value at
/usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder/Handle.pm line 352.

what could be wrong with the script…

I have set the user and password for this site, I have verified the
settings… what am I missing…

Thanks again for your help…

Chris


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jesse reed vincent – root@eruditorum.orgjesse@fsck.com
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Hi, I run make install (after running make dropdb) and I get an error where is
asks for my rt_user password.

Below is the logs and where it halts.

thanks,
davidu

[root@scooby rt-2-0-0]# make install
mkdir -p /opt/rt2/bin
mkdir -p /opt/rt2/WebRT/data
mkdir -p /opt/rt2/WebRT/sessiondata
mkdir -p /opt/rt2/etc
mkdir -p /opt/rt2/lib
mkdir -p /opt/rt2/WebRT/html
mkdir -p /opt/rt2/local/WebRT/html
/usr/bin/perl tools/initdb ‘mysql’ ‘/usr/local’ ‘localhost’ ‘root’ ‘rt2’
create
Now creating a database for RT.
Enter the mysql password for root:
Creating mysql database rt2.
cp etc/acl.mysql ‘/opt/rt2/etc/acl.mysql’
/usr/bin/perl -p -i -e " s’!!DB_TYPE!!‘mysql’g;
s’!!DB_HOST!!‘localhost’g;
s’!!DB_RT_PASS!!‘rt_pass’g;
s’!!DB_RT_HOST!!‘localhost’g;
s’!!DB_RT_USER!!‘rt_user’g;
s’!!DB_DATABASE!!‘rt2’g;" /opt/rt2/etc/acl.mysql
bin/initacls.mysql ‘/usr/local’ ‘localhost’ ‘root’ ‘’ ‘rt2’
’/opt/rt2/etc/acl.mysql’
Enter the mysql administrator’s database password to create a new user for RT
Enter password:
Enter the mysql administrator’s database password to nondestructively reload the
database
Enter password:
/usr/bin/perl tools/initdb ‘mysql’ ‘/usr/local’ ‘localhost’ ‘rt_user’ 'rt2’
insert
Now populating database schema.
Enter the mysql password for rt_user:
Creating database schema.
DBI->connect(dbname=rt2;host=localhost) failed: Access denied for user:
‘rt_user@localhost’ (Using password: YES) at tools/initdb line 138
Access denied for user: ‘rt_user@localhost’ (Using password: YES) at
tools/initdb line 138, line 1.
make: *** [initdb.rtuser] Error 255

That’s symptomatic of not correctly entering the rt user’s password, which
is by default rt_pass (and which you should change).

    -jOn Sat, Jun 30, 2001 at 12:18:11AM -0700, David U. wrote:

Hi, I run make install (after running make dropdb) and I get an error where is
asks for my rt_user password.

Below is the logs and where it halts.

thanks,
davidu

[root@scooby rt-2-0-0]# make install
mkdir -p /opt/rt2/bin
mkdir -p /opt/rt2/WebRT/data
mkdir -p /opt/rt2/WebRT/sessiondata
mkdir -p /opt/rt2/etc
mkdir -p /opt/rt2/lib
mkdir -p /opt/rt2/WebRT/html
mkdir -p /opt/rt2/local/WebRT/html
/usr/bin/perl tools/initdb ‘mysql’ ‘/usr/local’ ‘localhost’ ‘root’ ‘rt2’
create
Now creating a database for RT.
Enter the mysql password for root:
Creating mysql database rt2.
cp etc/acl.mysql ‘/opt/rt2/etc/acl.mysql’
/usr/bin/perl -p -i -e " s’!!DB_TYPE!!‘mysql’g;
s’!!DB_HOST!!‘localhost’g;
s’!!DB_RT_PASS!!‘rt_pass’g;
s’!!DB_RT_HOST!!‘localhost’g;
s’!!DB_RT_USER!!‘rt_user’g;
s’!!DB_DATABASE!!‘rt2’g;" /opt/rt2/etc/acl.mysql
bin/initacls.mysql ‘/usr/local’ ‘localhost’ ‘root’ ‘’ ‘rt2’
’/opt/rt2/etc/acl.mysql’
Enter the mysql administrator’s database password to create a new user for RT
Enter password:
Enter the mysql administrator’s database password to nondestructively reload the
database
Enter password:
/usr/bin/perl tools/initdb ‘mysql’ ‘/usr/local’ ‘localhost’ ‘rt_user’ 'rt2’
insert
Now populating database schema.
Enter the mysql password for rt_user:
Creating database schema.
DBI->connect(dbname=rt2;host=localhost) failed: Access denied for user:
‘rt_user@localhost’ (Using password: YES) at tools/initdb line 138
Access denied for user: ‘rt_user@localhost’ (Using password: YES) at
tools/initdb line 138, line 1.
make: *** [initdb.rtuser] Error 255


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jesse reed vincent – root@eruditorum.orgjesse@fsck.com
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Hello,

I’m trying to use the import-1.0-to-2.0 tool.
And got these errors:

can’t parse Content-Type: multipart/mixed;boundary="Z_MULTI_PART_MAIL_BOUNDAEY_S"
for boundry at ./import-1.0-to-2.0 line 725, line 4105272.

can’t parse Content-type: multipart/mixed;boundary="#MYBOUNDARY#"
for boundry at ./import-1.0-to-2.0 line 725, line 5062824.

can’t parse Content-Type: multipart/mixed;boundary="----=_NextPart_000_00F4_6E50F846.2165E113"
for boundry at ./import-1.0-to-2.0 line 725, line 5395264.

when I fix those to text/plain everything works ok, but there’s too many tickets
to modify by hand.

Riku