Import a text file into RT as a scrip?

RT Users
1

Hi,

I have a text file (exact RT scrip syntax) that sits on our RT server that I would like to import into RT and update(overwrite) a
particular scrip’s custom condition with it… on a regular basis. Is this possible ? And if yes, how ?

Thanks,
Mike

2

I have a text file (exact RT scrip syntax) that sits on our RT server that I would like to
import into RT and update(overwrite) a

particular scrip’s custom condition with it… on a regular basis. Is this possible ? And if
yes, how ?

Why not write a scrip condition that lives on disk instead?
Look at /opt/rt4/lib/RT/Condition/*.pm for ideas and then read the
initialdata docs for how to insert a database record for the
condition.
http://bestpractical.com/docs/rt/latest/initialdata.html

We do this all the time so the actual code of the condition can be
easily tracked in source control.

-kevin