iCal Time Zone Issues

Hi,

I’m trying to subscribe to a Request Tracker iCal feed, but when I do, many
things show up on the calendar the day before they are due, rather than on
the day they are due.

I opened up the .ics file with a text editor and noticed that the DTEND and
DTSTART are set to the wrong date (ie the day before).

I have set RT’s timezone to Australia/Sydney, and have tried setting my
personal timezone in “About Me” to various different things but it hasn’t
helped.

When I view the date section of the ticket in RT, the date shows up
correctly (Thu Mar 03 10:30:00 2011) but the DTEND and DTSTART in the ics
file show up as DTEND;VALUE=DATE:20110302

Any tips on what I can do to get this to work?

I am using RT 3.8.8 and trying to subscribe to the calendar in Apple iCal
(although I think the problem is with the ics file itself, not the iCal app)

Thanks,

Matt Stosic
View this message in context: http://old.nabble.com/iCal-Time-Zone-Issues-tp31045491p31045491.html

Hi,

I’m trying to subscribe to a Request Tracker iCal feed, but when I do, many things show up on the calendar the day before they are due, rather than on the day they are due.

I opened up the .ics file with a text editor and noticed that the DTEND and DTSTART are set to the wrong date (ie the day before).

I have set RT’s timezone to Australia/Sydney, and have tried setting my personal timezone in “About Me” to various different things but it hasn’t helped.

When I view the date section of the ticket in RT, the date shows up correctly (Thu Mar 03 10:30:00 2011) but the DTEND and DTSTART in the ics file show up as DTEND;VALUE=DATE:20110302

Any tips on what I can do to get this to work?

I am using RT 3.8.8 and trying to subscribe to the calendar in Apple iCal (although I think the problem is with the ics file itself, not the iCal app)

Thanks,

Matt Stosic

Hello Matt,

Try attached patch.On Thu, Mar 3, 2011 at 2:21 PM, Matt Stosic stosic.matthew@gmail.com wrote:

Hi,

I’m trying to subscribe to a Request Tracker iCal feed, but when I do, many
things show up on the calendar the day before they are due, rather than on
the day they are due.

I opened up the .ics file with a text editor and noticed that the DTEND and
DTSTART are set to the wrong date (ie the day before).

I have set RT’s timezone to Australia/Sydney, and have tried setting my
personal timezone in “About Me” to various different things but it hasn’t
helped.

When I view the date section of the ticket in RT, the date shows up
correctly (Thu Mar 03 10:30:00 2011) but the DTEND and DTSTART in the ics
file show up as DTEND;VALUE=DATE:20110302

Any tips on what I can do to get this to work?

I am using RT 3.8.8 and trying to subscribe to the calendar in Apple iCal
(although I think the problem is with the ics file itself, not the iCal
app)

Thanks,

Matt Stosic

Best regards, Ruslan.

RT-iCal_date_timezone.patch (886 Bytes)

Please, don’t double post to the list. Always followup.On Wed, Mar 2, 2011 at 2:57 AM, stoz stosic.matthew@gmail.com wrote:

Hi,

I’m trying to subscribe to a Request Tracker iCal feed, but when I do, many
things show up on the calendar the day before they are due, rather than on
the day they are due.

I opened up the .ics file with a text editor and noticed that the DTEND and
DTSTART are set to the wrong date (ie the day before).

I have set RT’s timezone to Australia/Sydney, and have tried setting my
personal timezone in “About Me” to various different things but it hasn’t
helped.

When I view the date section of the ticket in RT, the date shows up
correctly (Thu Mar 03 10:30:00 2011) but the DTEND and DTSTART in the ics
file show up as DTEND;VALUE=DATE:20110302

Any tips on what I can do to get this to work?

I am using RT 3.8.8 and trying to subscribe to the calendar in Apple iCal
(although I think the problem is with the ics file itself, not the iCal app)

Thanks,

Matt Stosic

View this message in context: http://old.nabble.com/iCal-Time-Zone-Issues-tp31045491p31045491.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.

Best regards, Ruslan.

Hi Ruslan,

That worked amazingly, all the events are now showing up on the correct days. Thanks so much for sending me that.

Apologies for the late reply.

Matt StosicOn 05/03/2011, at 5:06 PM, Ruslan Zakirov wrote:

Hello Matt,

Try attached patch.

On Thu, Mar 3, 2011 at 2:21 PM, Matt Stosic stosic.matthew@gmail.com wrote:

Hi,

I’m trying to subscribe to a Request Tracker iCal feed, but when I do, many
things show up on the calendar the day before they are due, rather than on
the day they are due.

I opened up the .ics file with a text editor and noticed that the DTEND and
DTSTART are set to the wrong date (ie the day before).

I have set RT’s timezone to Australia/Sydney, and have tried setting my
personal timezone in “About Me” to various different things but it hasn’t
helped.

When I view the date section of the ticket in RT, the date shows up
correctly (Thu Mar 03 10:30:00 2011) but the DTEND and DTSTART in the ics
file show up as DTEND;VALUE=DATE:20110302

Any tips on what I can do to get this to work?

I am using RT 3.8.8 and trying to subscribe to the calendar in Apple iCal
(although I think the problem is with the ics file itself, not the iCal
app)

Thanks,

Matt Stosic


Best regards, Ruslan.
<RT-iCal_date_timezone.patch>