Ical feed doesn't work

RT Users
1

Hello everybody

OS: ubuntu 10.04
RT-Version: RT 3.8.9

I tried out the iCal funktion but all what i get is the plain code in the
IE.

BEGIN:VCALENDAR CALSCALE:gregorian METHOD:publish
PRODID:-//RT-SBA-TEST-SYSTEM// VERSION:2.0 X-WR-CALDESC;VALUE=TEXT:Due dates
for RT tickets: Queue = ‘Verbesserungsvor schläge’
X-WR-CALNAME;VALUE=TEXT:RT due dates BEGIN:VEVENT CREATED:20110808T145127Z
DTEND;VALUE=DATE:20120509 DTSTAMP:20120523T072602Z
DTSTART;VALUE=DATE:20120509 LAST-MODIFIED:20120523T072352Z
ORGANIZER:LAEMMLEIN SUMMARY:Start: Abluftrohr Trockenofen tränkraum
URL:http://srv66.sbah.local/?q=12 END:VEVENT BEGIN:VEVENT
CREATED:20110808T145127Z DTEND;VALUE=DATE:20120525 DTSTAMP:20120523T072602Z
DTSTART;VALUE=DATE:20120525 LAST-MODIFIED:20120523T072352Z
ORGANIZER:LAEMMLEIN SUMMARY:Due: Abluftrohr Trockenofen tränkraum
URL:http://srv66.sbah.local/?q=12 END:VEVENT END:VCALENDAR

So i think the mason handler can’t handle the ics files for outlook

How i can configure the mason one for iCal feeds ?

best regards john s.

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2

I tried out the iCal funktion but all what i get is the plain code in the
IE.

This is IE being stupid and not handling the mime type usefully. Try
handing the iCal link to Outlook or another calendaring program.

3

Hello Thomas

The same thing occurs if i use Mozilla Firefox

so i think i must set the mime type manually in the browser config.

in the ie the outllook option is always set for Calendars

and the firefox does’t allow to insert a new mime type

another interesting aspcect is thr url line:

https://xxx.xxx.xxx//NoAuth/iCal/user/3a45318ecbc4672d/Queue%20%3D%20'InforFP'%20AND%20(Status%20%3D%20'new'%20OR%20Status%20%3D%20'open'%20OR%20Status%20%3D%20'stalled')

i think its not possilbe for Firefox or IE to handle this RT-Link correctly
is it? I don’t see any fileextension in the line like *.ical or *ics

so has anyone a solution for it

best regards john s.

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4

come on guys i dont think I’am the first one who has some problems to
integrate ical feeds in outlook.

some hints would be helpful …

best regards john s.

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