Hi, folks.
I need some help with that: There is a Postfix MTA running in the same
server of RT.
I configured procmail to deliver the messages to rt-mailgate, but after
some tests I still can’t create a ticket through e-mail messages.
This is my rt.log:
403 Forbidden
This is /usr/bin/rt-mailgate exiting because of an undefined server
error at /usr/bin/rt-mailgate line 150, <> line 1.
procmail: [8934] Mon Feb 8 11:09:13 2010
procmail: Program failure (75) of “rt-mailgate”
procmail: Rescue of unfiltered data succeeded
procmail: [8934] Mon Feb 8 11:09:13 2010
procmail: Match on !
“^From:.@(cais.rnp.br|pop-ba.rnp.br|outrocliente.dominio)"
procmail: Match on ! "(^(Mailing-List:|Precedence:.(junk|bulk|list)|To:
Multiple recipients of
|(((Resent-)?(From|Sender)|X-Envelope-From):|>?From
)([^>][^(.%@a-z0-9])?(Post(ma?(st(e?r)?|n)|office)|(send)?Mail(er)?|daemon|m(mdf|ajordomo)|n?uucp|LIST(SERV|proc)|NETSERV|o(wner|ps)|r(e(quest|sponse)|oot)|b(ounce|bs.smtp)|echo|mirror|s(erv(ices?|er)|mtp(error)?|ystem)|A(dmin(istrator)?|MMGR|utoanswer))(([^).!:a-z0-9][-_a-z0-9])?[%@>
][^<)]((.).*)?)?$([^>]|$)))”
procmail: Executing " (formail -r -I “Precedence: junk”
-A"X-Loop: root@pop-sp.rnp.br" ;
cat $DIR/resp) | $SENDMAIL -t -F “PoP-SP/RNP” -f postmaster@pop-sp.rnp.br "
procmail: Assigning “LASTFOLDER= (formail -r -I “Precedence: junk”
-A"X-Loop: root@pop-sp.rnp.br” ;
cat $DIR/resp) | $SENDMAIL -t -F “PoP-SP/RNP” -f postmaster@pop-sp.rnp.br "
procmail: Assigning “PATH=/nonexistent/bin:/usr/local/bin:/usr/bin:/bin”
cat: /home/rt/resp: No such file or directory
procmail: Assigning
“LASTFOLDER=/home/rt/default/new/1265634553.8934_0.rtracker.rt”
procmail: Notified comsat:
“nobody@0:/home/rt/default/new/1265634553.8934_0.rtracker.rt”
From wpereira@pop-sp.rnp.br Mon Feb 8 11:09:12 2010
Folder:
/home/rt/default/new/1265634553.8934_0.rtracker.rt 869
Ans this is my procmailrc file:
Configuracao do Procmailrc
DIR=/home/rt
MAILDIR=$DIR/default
#DEFAULT=$DIR/default
DEFAULT=$MAILDIR/
LOGFILE=$DIR/rt.log
SHELL=/bin/bash
DEBUG=yes
VERBOSE=yes
FILA=“$1”
OPC=“$2”
Caso 1 - clientes autorizados
:0fw
- ^From:.*@(pop-sp.rnp.br|rtracker.rt.pop-sp.rnp.br|usp.br)
| rt-mailgate --debug --queue ${FILA} --action ${OPC} --url
https://rtracker.rt.pop-sp.rnp.br/rt
Caso 2 - cliente nao autorizado
:0 h c
- !^From:.*@(cais.rnp.br|pop-ba.rnp.br|outrocliente.dominio)
- !^FROM_DAEMON
| (formail -r -I “Precedence: junk”
-A"X-Loop: root@pop-sp.rnp.br" ;
cat $DIR/resp) | $SENDMAIL -t -F “PoP-SP/RNP” -f postmaster@pop-sp.rnp.br
Thank you all a lot.
Wagner Pereira
PoP-SP/RNP - Ponto de Presen�a da RNP em S�o Paulo
CCE/USP - Centro de Computa��o Eletr�nica da Universidade de S�o Paulo
http://www.pop-sp.rnp.br
Tel. (11) 3091-8901