Hello,
I have had some problem getting LDAP to work on my version of RT. I am running RT version 3.8.2 and the version of RT::Authen::ExternalAuth I installed via CPAN is 0.08. RT is installed on a CentOS 5.1 OS. I tried using some examples from a Google search to try and modify RT_SiteConfig.pm, but when I try to log into the RT Webpage (with an LDAP user), it fails. Beforehand, I did create the user as a “user” in RT, but left the password blank. Should I set a user up in RT first before trying to log the user into RT? Here is an example of my RT_SiteConfig.pm settings. Everytime I try to log in with an LDAP user, I get “Your username or password is incorrect.” Can I setup a log file to track this as well? Please help and thank you for any assistance.
Any configuration directives you include here will override
RT’s default configuration file, RT_Config.pm
To include a directive here, just copy the equivalent statement
from RT_Config.pm and change the value. We’ve included a single
sample value below.
This file is actually a perl module, so you can include valid
perl code, as well.
The converse is also true, if this file isn’t valid perl, you’re
going to run into trouble. To check your SiteConfig file, use
this comamnd:
perl -c /path/to/your/etc/RT_SiteConfig.pm
Set( $rtname, ‘example.com’);
Set(@Plugins,(qw(Extension::QuickDelete)));
Set($WebPath, “/rt3”);
Set($rtname, “broadvox.local”);
Set($Organization, ‘broadvox.local’);
Set($CorrespondAddress, ‘echatham@broadvox.net’);
Set($CommentAddress, ‘echatham@infotelecom.us’);
Set($Timezone, ‘US/Eastern’);
Set($WebBaseURL, ‘http://rt.broadvox.local/’);
Set(@Plugins,(qw(RT::Authen::ExternalAuth)));
Debugging
Set($LogToSyslog, ‘info’);
Set($LogStackTraces, ‘debug’);
Database
Set($DatabaseType, ‘mysql’);
Set($DatabaseUser, ‘rt_user’);
Set($DatabasePassword, ‘rt_pass’);
Set($DatabaseRTHost, ‘localhost’);
External Authentication
Set($ExternalAuthPriority, [‘My_LDAP’]);
LDAP
Set($ExternalSettings, {‘My_LDAP’ => {‘type’ => ‘ldap’,
‘auth’ => 1,
‘info’ => 1,
‘server’ => ‘clehbdc01.broadvox.local’,
‘user’ => ‘secmanager’,
‘pass’ => ‘’,
‘port’ => ‘389’,
‘base’ => ‘ou=USA,dc=broadvox,dc=local’,
‘filter’ => ‘(objectclass=user)’,
‘attr_match_list’ => [ ‘Name’,
‘EmailAddress’,
‘RealName’,
‘WorkPhone’,
‘Address2’
],
‘attr_map’ => {‘Name’ => ‘sAMAccountName’,
‘EmailAddress’ => ‘mail’,
‘Orginazation’ => ‘physicalDeliveryOfficeName’,
‘RealName’ => ‘cn’,
‘ExternalAuthID’ => ‘sAMAccountName’,
‘WorkPhone’ => ‘telephoneNumber’,
‘Address1’ => ‘streetAddress’,
‘City’ => ‘l’,
‘State’ => ‘st’,
‘Zip’ => ‘postalCode’,
‘Country’ => ‘co’}
}
});
1;
Eric Chatham
MIS Department
Phone: (216) 373-4683
Fax: (216) 373-4669
echatham@broadvox.com
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