Hyperlinks in tickets not clickable

Armaghan_Saqib · October 28, 2006, 2:37pm

Any sort of URL hyperlinks in tickets are
not clickable.

Is there any configuration switch to
enable this?

Regards

Armaghan_Saqib · October 29, 2006, 2:21am

Let me explain it a bit more.

Websites links in any outside email which creates a ticket
in RT, are not clickable in RT ticket display.

These links are perfectly clickable in gmail, yahoo or
any desktop email client.

Thanks in advance,
RegardsOn 10/28/06, Armaghan Saqib mavsol.rt1@gmail.com wrote:

Any sort of URL hyperlinks in tickets are
not clickable.

Is there any configuration switch to
enable this?

Regards

Toby_Darling · October 30, 2006, 9:38am

Websites links in any outside email which creates a ticket
in RT, are not clickable in RT ticket display.

Cheers
Toby

David_Chandek-Stark · October 31, 2006, 3:29pm