HTTPD.CONF problems please help

Tomas_Doyle_XA_DL_LM · July 29, 2005, 10:14am

Hi fellow RT users

im a student on placement and am trying to install RT3 on Fedora Core 2
im new enough to linux but making good progress i have installed RT and have reached the webpage ALMOST THERE JUST NEED TO CONFIGURE YOUR WEBSERVER

i have apache 1.xxx installed
and perl 5.8.3
and mod_perl-1.99_12

this is the code i have in the httpd.conf file but when i run in my browser http://xxx.xxx.xxx.ericsson.se i keep getting reverted to the same page is there something im doing wrong what is supposed to be the next step
Please Help im at a loss, and trying to make an impression in work.

King Regards Tomas Doyle

<VirtualHost 1xx.1xx.1xx.35>
VirtualDocumentRoot /requesttracker/rt-3.2.3/html
ServerName bxxx.xxx.xxx.ericsson.se

AddDefaultCharset UTF-8
PerlModule Apache::DBI
PerlRequire /requesttracker/rt-3.2.3/bin/webmux.pl

Alias /rt “/requesttracker/rt-3.2.3/html”

<Location /requesttracker/rt-3.2.3/html>
AddHandler perl-script .html
PerlHandler RT::Mason

Tomas_Doyle_XA_DL_LM · July 29, 2005, 2:36pm

Hi fellow RT users

im a student on placement and am trying to install RT3 on Fedora Core 2
im new enough to linux but making good progress i have installed RT and have reached the webpage ALMOST THERE JUST NEED TO CONFIGURE YOUR WEBSERVER

i have apache 1.xxx installed
and perl 5.8.3
and mod_perl-1.99_12

this is the code i have in the httpd.conf file but when i run in my browser http://xxx.xxx.xxx.ericsson.se i keep getting reverted to the same page is there something im doing wrong what is supposed to be the next step
Please Help im at a loss, and trying to make an impression in work.

King Regards Tomas Doyle

<VirtualHost 1xx.1xx.1xx.35>
VirtualDocumentRoot /requesttracker/rt-3.2.3/html
ServerName bxxx.xxx.xxx.ericsson.se

<Directory “/requesttracker/rt-3.2.3/html”>

AddDefaultCharset UTF-8
PerlModule Apache::DBI
PerlRequire /requesttracker/rt-3.2.3/bin/webmux.pl

Alias /rt “/requesttracker/rt-3.2.3/html”

<Location /requesttracker/rt-3.2.3/html>
AddHandler perl-script .html
PerlHandler RT::Mason

Drew_Barnes · July 29, 2005, 3:08pm

Tomas Doyle XA (DL/LMI) wrote:

Hi fellow RT users

im a student on placement and am trying to install RT3 on Fedora Core 2
im new enough to linux but making good progress i have installed RT and have reached the webpage ALMOST THERE JUST NEED TO CONFIGURE YOUR WEBSERVER

i have apache 1.xxx installed
and perl 5.8.3
and mod_perl-1.99_12

Here is my httpd.conf with the apache2 and mod_perl-1.99_12

ServerName host.example.com
DocumentRoot /usr/local/rt3/share/html
AddDefaultCharset UTF-8

## You won't need this next line if you are not using apache2
PerlModule Apache2 Apache::compat

PerlModule Apache::DBI
PerlRequire /usr/local/rt3/bin/webmux.pl

<Location />
    SetHandler perl-script
    PerlHandler RT::Mason
</Location>

Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati

Drew_Barnes · July 29, 2005, 3:32pm

For our environment, we just use http://host.example.com

If you want to use the /rt, I believe you would need to change the
location to /rt and set the set($WebPath, “/rt”) part of your
RT_SiteConfig.pm.

Don’t forget to CC the list on your replies.

Tomas Doyle XA (DL/LMI) wrote:

And from that configuration how did you bring up RT using the web browser just http://localhost/rt

Thanks again

-----Original Message-----
From: Drew Barnes [mailto:barnesaw@ucrwcu.rwc.uc.edu]
Sent: 29 July 2005 16:08
To: Tomas Doyle XA (DL/LMI)
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] HTTPD.CONF problems please help

Tomas Doyle XA (DL/LMI) wrote:

Hi fellow RT users

im a student on placement and am trying to install RT3 on Fedora Core 2
im new enough to linux but making good progress i have installed RT and have reached the webpage ALMOST THERE JUST NEED TO CONFIGURE YOUR WEBSERVER

i have apache 1.xxx installed
and perl 5.8.3
and mod_perl-1.99_12

Here is my httpd.conf with the apache2 and mod_perl-1.99_12

ServerName host.example.com
DocumentRoot /usr/local/rt3/share/html
AddDefaultCharset UTF-8

You won’t need this next line if you are not using apache2

PerlModule Apache2 Apache::compat

PerlModule Apache::DBI
PerlRequire /usr/local/rt3/bin/webmux.pl
SetHandler perl-script PerlHandler RT::Mason

Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati

Tomas_Doyle_XA_DL_LM · July 29, 2005, 3:47pm

But changing the RT_SiteConfig.pm file after install will it make any difference or is that file always referenced?From: Drew Barnes [mailto:barnesaw@ucrwcu.rwc.uc.edu]
Sent: 29 July 2005 16:33
To: Tomas Doyle XA (DL/LMI)
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] HTTPD.CONF problems please help

For our environment, we just use http://host.example.com

If you want to use the /rt, I believe you would need to change the
location to /rt and set the set($WebPath, “/rt”) part of your
RT_SiteConfig.pm.

Don’t forget to CC the list on your replies.

Tomas Doyle XA (DL/LMI) wrote:

And from that configuration how did you bring up RT using the web browser just http://localhost/rt

Thanks again

-----Original Message-----
From: Drew Barnes [mailto:barnesaw@ucrwcu.rwc.uc.edu]
Sent: 29 July 2005 16:08
To: Tomas Doyle XA (DL/LMI)
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] HTTPD.CONF problems please help

Tomas Doyle XA (DL/LMI) wrote:

Hi fellow RT users

im a student on placement and am trying to install RT3 on Fedora Core 2
im new enough to linux but making good progress i have installed RT and have reached the webpage ALMOST THERE JUST NEED TO CONFIGURE YOUR WEBSERVER

i have apache 1.xxx installed
and perl 5.8.3
and mod_perl-1.99_12

Here is my httpd.conf with the apache2 and mod_perl-1.99_12

ServerName host.example.com
DocumentRoot /usr/local/rt3/share/html
AddDefaultCharset UTF-8

You won’t need this next line if you are not using apache2

PerlModule Apache2 Apache::compat

PerlModule Apache::DBI
PerlRequire /usr/local/rt3/bin/webmux.pl
SetHandler perl-script PerlHandler RT::Mason

Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati

Drew_Barnes · July 29, 2005, 3:46pm

As long as your restart your web server, everything will be picked up.
You only need to chat $WebPath if you MUST use the /rt. We don’t, so
I’ve never done it.

Tomas Doyle XA (DL/LMI) wrote:

But changing the RT_SiteConfig.pm file after install will it make any difference or is that file always referenced?

-----Original Message-----
From: Drew Barnes [mailto:barnesaw@ucrwcu.rwc.uc.edu]
Sent: 29 July 2005 16:33
To: Tomas Doyle XA (DL/LMI)
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] HTTPD.CONF problems please help

For our environment, we just use http://host.example.com

If you want to use the /rt, I believe you would need to change the
location to /rt and set the set($WebPath, “/rt”) part of your
RT_SiteConfig.pm.

Don’t forget to CC the list on your replies.

Tomas Doyle XA (DL/LMI) wrote:

And from that configuration how did you bring up RT using the web browser just http://localhost/rt

Thanks again

-----Original Message-----
From: Drew Barnes [mailto:barnesaw@ucrwcu.rwc.uc.edu]
Sent: 29 July 2005 16:08
To: Tomas Doyle XA (DL/LMI)
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] HTTPD.CONF problems please help

Tomas Doyle XA (DL/LMI) wrote:

Hi fellow RT users

im a student on placement and am trying to install RT3 on Fedora Core 2
im new enough to linux but making good progress i have installed RT and have reached the webpage ALMOST THERE JUST NEED TO CONFIGURE YOUR WEBSERVER

i have apache 1.xxx installed
and perl 5.8.3
and mod_perl-1.99_12

Here is my httpd.conf with the apache2 and mod_perl-1.99_12

ServerName host.example.com
DocumentRoot /usr/local/rt3/share/html
AddDefaultCharset UTF-8

You won’t need this next line if you are not using apache2

PerlModule Apache2 Apache::compat

PerlModule Apache::DBI
PerlRequire /usr/local/rt3/bin/webmux.pl
SetHandler perl-script PerlHandler RT::Mason

Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati