Hail RT Devs,
My install of RT3.4 says "transaction appears to have no content"
when replying to tickets with html.
Unfortunately HTML in our outgoing mail is a requirement which I
cannot change and therefore I am unable to fully implement RT.
I tried using demime & stripmime in my mail alias to convert
the mails to plain text but both of them seem to mangle the
message body too harshly and I end up with missing text.
I found the following post in the archives from about a year and half ago
and was wondering if there are any plans to change this feature to a bug
and fix it.
-B>On Tue, Jun 29, 2004 at 02:15:44PM -0400, Todd Chapman wrote:
Clicking on the Reply link for a transaction results in a
message that says: This transaction appears to have no content
The content is HTML, probably badly formed, but displays
properly in the ticket display page.
Not so much a bug as a feature we haven’t gotten to yet. We can display
html inline, but don’t yet strip it for replies if it’s a text/html part
rather than a multipart/mixed.