HTML templates in RT 5.0.2

1

Have made changes in the Create.html template (/opt/rt5/share/html/Ticket/Create.html and placed the file in /opt/rt5/local/html/Ticket/. I am able to see changes that I have made only if I set the flag $DevelMode to 1. If I set it to 0, all changes are gone. I have tried restarting the apache2 service, even rebooting the machine, but with no luck. Seems like a caching issue but don’t know how to address it.

2

Have you cleared the mason cache?

3

Just in case it helps, if you’ve installed RT in /opt/rt5 this little bash script will flush the Mason cache and kick the database and web server:

#!/bin/bash

rm -rf /opt/rt5/var/mason_data/obj; 
service httpd stop; 
service mysqld restart; 
service httpd start;
4

It was a mason cache issue, once I clear it everything worked fine…